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ZyXEL Communications
100WH user manual
Models:
100WH
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Troubleshooting
Install
Warranty
Maintenance
DHCP Configuration
Connecting External Hubs
Problems Starting Up the Prestige
Diagnostic
General Setup
At Command Strings
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Image 18
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Contents
ZyXEL
Internet Access Router
TOTAL INTERNET ACCESS SOLUTION
Prestige 100WH
Trademarks
Copyright
Disclaimer
Internet Access Router
Federal Communications Commission FCC Interference Statement
Prestige 100WH Internet Access Router
FCC Interference Statement
Information for Canadian Users
Prestige 100WH Internet Access Router
iv Information for Canadian Users
ZyXEL Limited Warranty
Prestige 100WH Internet Access Router
ZyXEL Limited Warranty
FTP Information
Customer Support
Product Information
Prestige 100WH Internet Access Router
xiii
Table of Contents
Prestige 100WH Internet Access Router
Chapter
2-12
Prestige 100WH Internet Access Router
2-10
Chapter
Chapter
Prestige 100WH Internet Access Router
Chapter
Chapter
10-1
Prestige 100WH Internet Access Router
Chapter
Chapter
List of Figures
Prestige 100WH Internet Access Router
List of Figures
Prestige 100WH Internet Access Router
xii List of Figures
List of Tables
List of Tables
Prestige 100WH Internet Access Router
xiii
Prestige 100WH Internet Access Router
xiv List of Tables
About Your Internet Access Router
Preface
About This Users Manual
Structure of this Manual
Orientation Map
2 INTERNET ACCESS
Orientation Map
1 INSTALLATION
4 MANAGEMENTMAINTENANCE
Page
1.2 Features of Prestige 100WH
Getting to Know Your Internet Access Router
1.1 Prestige 100WH Internet Access Router
Ease of Installation
Dial-On-Demand
Protocols Supported
Integrated 4-Port Ethernet Hub
Full Network Management
Data Compression
1.3 The WAN Port
1.3.1 Terminology
Networking Compatibility
Prestige 100WH Internet Access Router
1.4 Prestige 100WH Front Panel
1.4.1 Front Panel Description
Prestige 100WH
Indicator
1.4.2 Front Panel LEDS
Prestige 100WH Internet Access Router
LED Functions
1.5 Prestige 100WH Back Panel
1.4.3 WAN Port Status LEDs
1.6.2 Internet Single User Account
1.6.1 Internet Access
1.6 Applications for Prestige 100WH
INTERNET ISP
1.6.3 LAN-to-LAN Connection
Branch Office LAN Corporate LAN
Figure 1-4. LAN-to-LAN Connection Application
1.6.4 Remote Access Server
Corporate LAN
Page
Prestige 100WH Internet Access Router
Hardware Installation & Initial Setup
2.1 Unpacking your Internet Access Router
Item Checklist
2.2 Additional Installation Requirements
Computer
2.3 Connect your Internet Access Router
2.3.1 Prestige 100WH Connections
Prestige 100WH Internet Access Router
Step 2. Connect the WAN Device
Step 4. Connect the Power Adapter to your Prestige
Step 1. Connect Your Computer and Your Prestige
Step 3. Ethernet Connections
2.4 Connecting External Hubs
2.5 Power On Your Prestige
Step 1. Initial Screen
Enter Password
2.6 Navigating the SMT Interface
gives you choices to choose from. In the second case, press the
Prestige 100WH Internet Access Router
2.7 Changing the System Password
2.6.1 System Management Terminal Interface Summary
Figure 2-4. SMT Main Menu
Note on Password Field
2.8 General Setup
2-10 Chapter 2 Hardware Installation & Initial Setup
Field
Prestige 100WH Internet Access Router
General Setup Menu Fields
Description
2.9 Prestige 100WH WAN Port Setup
2.9.1 WAN Port Setup
Field
Prestige 100WH Internet Access Router
WAN Port Setup Menu Fields
Description
2.9.2 Advanced WAN Port Setup
Figure 2-8. Menu 2.1.1 - Advanced WAN Setup
At Command Strings
DTR Signal
Response Strings
Call Control Parameters
Internet Access Application
3.1 Ethernet Setup
Chapter
3.2 TCP/IP Ethernet and DHCP Setup
3.2.1 IP Address and Subnet Mask
3.2.2 RIP Setup
3.2.3 DHCP Configuration
Note on IP Address Assignment
IP Pool Setup
3.2.4 More on IP Address and Subnet Mask
DNS Sever Addresses
3.3 Configuring TCP/IP and DHCP
Figure 3-3. Menu 3.2 - TCP/IP and DHCP Ethernet Setup
TCP/IP Ethernet Setup Menu Fields
Prestige 100WH Internet Access Router
DHCP Ethernet Setup Menu Fields
Field
Table 3-3. Internet Account Information
3.4 Internet Access Configuration
Figure 3-4. Menu 4 - Internet Access Setup
Internet Account Information
3-8 Chapter 3 Internet Access Application
3.5 Single User Account
3.5.1 Advantages of SUA
3.5.2 Configuration for Single User Account
Figure 3-6. Menu 4 - Internet Access Setup for Single User Account
3.6 Configuring Backup ISP Accounts
3-12 Chapter 3 Internet Access Application
3.6.1 Configure a Backup ISP
3.6.2 To Switch ISP
3.7 Editing Script Options
Welcome to Acme, Inc Login myLogin Password
Login successful Starting PPP…
The Internet Setup Script menu is shown in Figure
Page
4.1.1 Remote Node Profile
Remote Node Configuration
4.1 Remote Node Setup
Chapter
4-2 Chapter 4 Remote Node Configuration
continued
Prestige 100WH Internet Access Router
Remote Node Profile Menu Fields for Dial-up Line Applications
Field
continued
Prestige 100WH Internet Access Router
Remote Node Profile Menu Fields for Dial-up Line Applications
Field
continued
Prestige 100WH Internet Access Router
Remote Node Profile Menu Fields for Dial-up Line Applications
Field
continued
Prestige 100WH Internet Access Router
Remote Node Profile Menu Fields for Dial-up Line Applications
Field
4.1.2 Editing PPP Options
4.2 Outgoing Authentication Protocol
4-8 Chapter 4 Remote Node Configuration
Remote Node TCP/IP Configuration
5.1 LAN-to-LAN Application
Chapter
5.1.1 Remote Node Setup
Figure 5-2. Menu 11.3- Remote Node Network Layer Options for TCP/IP
Applications
Remote Network
Local Network
Prestige 100WH
between Yes and No. See Chapter 3 - Internet Access Application for
Prestige 100WH Internet Access Router
Remote Node Network Layer Options for a TCP/IP Configuration
5-4 Chapter 5 Remote Node TCP/IP Configuration
Remote Node Network Layer Options for a TCP/IP Configuration
Remote IP Address
Prestige 100WH Internet Access Router
continued
Router
5.1.2 Static Route Setup
Router
Figure 5-4. Example of Static Routing Topology
Figure 5-5. Menu 12 - Static Route Setup
Figure 5-6. Menu 12.1 - Edit IP Static Route
Edit IP Static Route Menu Fields
Prestige 100WH Internet Access Router
5-8 Chapter 5 Remote Node TCP/IP Configuration
Field
Dial-in Server Applications
6.1 Telecommuting
Chapter
Telecommuter Remote User
Prestige 100WH Internet Access Router
Corporate LAN
Figure 6-1. Example of Remote User Telecommuter
Local Network
6.2 LAN-to-LAN Application
Remote Network
Figure 6-2. Example of a LAN-to-LAN Application
6.3 Default Dial-In Setup
Figure 6-3. Menu 13 - Default Dial-in Setup
Field
Prestige 100WH Internet Access Router
Default Dial-in Setup Fields
Description
Field
Prestige 100WH Internet Access Router
Default Dial-in Setup Fields continued
Description
Field
Prestige 100WH Internet Access Router
Default Dial-in Setup Fields continued
Description
6.4 Dial-In Users Setup
Figure 6-4. Menu 14 - Dial-in User Setup
Figure 6-5. Menu 14.1 - Edit Dial-in User
Field
Prestige 100WH Internet Access Router
Edit Dial-in User Menu Fields
Description
6.5 CLID Authentication
6.6 Callback
6-10 Chapter 6 Dial-in Server Applications
Filter Configuration
About Filtering
Chapter
The Filter Structure of the Prestige
Outgoing Packet Filtering Process
7.1 Configuring a Filter Set
Figure 7-2. Menu 21 - Filter Set Configuration
7.1.1 Filter Rules Summary Menu
Description
Prestige 100WH Internet Access Router
Abbreviations
Abbreviations Used If Filter Type Is IP
7.2 Configuring a Filter Rule
Offset
Length
Figure 7-4 displays Menu 21.1.1 TCP/IP Filter Rule
7.2.1 TCP/IP Filter Rule
Prestige 100WH Internet Access Router
Figure 7-4. Menu 21.1.1 - TCP/IP Filter Rule
Table 7-4. TCP/IP Filter Rule Menu Fields
Prestige 100WH Internet Access Router
7-8 Chapter 7 Filter Configuration
Field
Field
Prestige 100WH Internet Access Router
TCP/IP Filter Rule Menu Fields continued
Description
7.2.2 Generic Filter Rule
Field
Prestige 100WH Internet Access Router
Generic Filter Rule Menu Fields
Description
Page
System Password
8.1 Configure the System Password
Chapter
Page
Telnet Configuration and Capabilities
9.1 About Telnet Configuration
Chapter
9.2 Single Administrator
9.2.1 System Timeout
System Maintenance
Figure 10-1. Menu 24 - System Maintenance
Chapter
10.1 System Status
The following Table 10-1 describes the fields present in Menu 24.1 - System Maintenance - Status
Field
Prestige 100WH Internet Access Router
10-4 Chapter 10 System Maintenance
Description
10.2 Terminal Baud Rate
10.3 Log and Trace
10.3.1 View Error Log
10.3.2 Syslog And Accounting
Call Information Messages
10.4 Diagnostic
Fields
Prestige 100WH Internet Access Router
System Maintenance Menu Diagnostic Test Options
Description
Figure 10-9. Trace Display of a Failed Authentication
Figure 10-9 shows a trace example where authentication failed
Prestige 100WH Internet Access Router
10-11
10.5 Backup Configuration
10.6 Restore Configuration
10-12 Chapter 10 System Maintenance
10.7 Firmware Update
Figure 10-10. Menu 24.7 - System Maintenance - Upload Firmware
10.7.1 Uploading Firmware
Figure 10-11. Menu 24.7.1 - Example of Uploading RAS Using PCPLUS
10.7.2 Uploading ROM File
Figure 10-12. Menu 24.7.2 - System Maintenance - Upload ROM File
10.8 Command Interpreter Mode
10.9 Call Control
Figure 10-15. Menu 24.9 - System Maintenance - Call Control
10.9.1 Blacklist
Figure 10-16. Menu 24.9.2 - Blacklist
10.9.2 Budget Management
Prestige 100WH Internet Access Router
Troubleshooting
11.1 Problems Starting Up the Prestige
Table 11-1. Troubleshooting the Start-Up of your Prestige
Prestige 100WH Internet Access Router
11.2 Problems With the Modem
11.3 Problems with the LAN Interface
Troubleshooting a WAN Port Connection
Prestige 100WH Internet Access Router
11.4 Problems Connecting to a Remote node or ISP
11.5 Problems with Remote User Dial-in
Troubleshooting a Connection to a Remote Node or ISP
Page
Index
Index
Prestige 100WH Internet Access Router
Prestige 100WH, 2-3 Corporate Office
Prestige 100WH Internet Access Router
I-2 Index