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ZyXEL Communications 100WH user manual Chapter, 1. Menu 24 - System Maintenance

Models: 100WH

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Prestige 100WH Internet Access Router

Chapter 10

System Maintenance

Your Prestige provides diagnostic tools that you can use to maintain your device. These tools include updates on system status, modem status, log and trace capabilities and upgrades to the system software. This chapter will describe how to use these tools in greater detail.

System maintenance options are available in Menu 24 - System Maintenance, as shown in Figure 10-1.

Menu 24 - System Maintenance

1.System Status

2.Terminal Baud Rate

3.Log and Trace

4.Diagnostic

5.Backup Configuration

6.Restore Configuration

7.Software Update

8.Command Interpreter Mode

9.Call Control

Enter Menu Selection Number:

Figure 10-1. Menu 24 - System Maintenance

Chapter 10 System Maintenance

10-1

Page 103

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ZyXEL Communications 100WH user manual Chapter, 1. Menu 24 - System Maintenance

Contents

Prestige 100WH Internet Access RouterTOTAL INTERNET ACCESS SOLUTION ZyXELInternet Access Router CopyrightDisclaimer TrademarksPrestige 100WH Internet Access Router Federal Communications Commission FCC Interference StatementFCC Interference Statement Prestige 100WH Internet Access Router Information for Canadian Usersiv Information for Canadian Users Prestige 100WH Internet Access Router ZyXEL Limited WarrantyZyXEL Limited Warranty Prestige 100WH Internet Access Router Customer SupportProduct Information FTP InformationChapter Table of ContentsPrestige 100WH Internet Access Router xiiiChapter Prestige 100WH Internet Access Router2-10 2-12Chapter Prestige 100WH Internet Access RouterChapter ChapterChapter Prestige 100WH Internet Access RouterChapter 10-1Prestige 100WH Internet Access Router List of FiguresList of Figures xii List of Figures Prestige 100WH Internet Access Routerxiii List of TablesPrestige 100WH Internet Access Router List of Tablesxiv List of Tables Prestige 100WH Internet Access RouterPreface About Your Internet Access RouterAbout This Users Manual Orientation Map Structure of this Manual4 MANAGEMENTMAINTENANCE Orientation Map1 INSTALLATION 2 INTERNET ACCESSPage Ease of Installation Getting to Know Your Internet Access Router1.1 Prestige 100WH Internet Access Router 1.2 Features of Prestige 100WHFull Network Management Protocols SupportedIntegrated 4-Port Ethernet Hub Dial-On-DemandNetworking Compatibility 1.3 The WAN Port1.3.1 Terminology Data CompressionPrestige 100WH 1.4 Prestige 100WH Front Panel1.4.1 Front Panel Description Prestige 100WH Internet Access RouterLED Functions 1.4.2 Front Panel LEDSPrestige 100WH Internet Access Router Indicator1.4.3 WAN Port Status LEDs 1.5 Prestige 100WH Back PanelINTERNET ISP 1.6.1 Internet Access1.6 Applications for Prestige 100WH 1.6.2 Internet Single User AccountBranch Office LAN Corporate LAN 1.6.3 LAN-to-LAN ConnectionFigure 1-4. LAN-to-LAN Connection Application Corporate LAN 1.6.4 Remote Access ServerPage Item Checklist Hardware Installation & Initial Setup2.1 Unpacking your Internet Access Router Prestige 100WH Internet Access Router2.2 Additional Installation Requirements Prestige 100WH Internet Access Router 2.3 Connect your Internet Access Router2.3.1 Prestige 100WH Connections ComputerStep 3. Ethernet Connections Step 4. Connect the Power Adapter to your PrestigeStep 1. Connect Your Computer and Your Prestige Step 2. Connect the WAN Device2.5 Power On Your Prestige 2.4 Connecting External HubsStep 1. Initial Screen Enter Password gives you choices to choose from. In the second case, press the 2.6 Navigating the SMT InterfaceFigure 2-4. SMT Main Menu 2.7 Changing the System Password2.6.1 System Management Terminal Interface Summary Prestige 100WH Internet Access RouterNote on Password Field 2-10 Chapter 2 Hardware Installation & Initial Setup 2.8 General SetupDescription Prestige 100WH Internet Access RouterGeneral Setup Menu Fields Field2.9.1 WAN Port Setup 2.9 Prestige 100WH WAN Port SetupDescription Prestige 100WH Internet Access RouterWAN Port Setup Menu Fields FieldFigure 2-8. Menu 2.1.1 - Advanced WAN Setup 2.9.2 Advanced WAN Port SetupAt Command Strings Response Strings DTR SignalCall Control Parameters 3.1 Ethernet Setup Internet Access ApplicationChapter 3.2.1 IP Address and Subnet Mask 3.2 TCP/IP Ethernet and DHCP Setup3.2.3 DHCP Configuration 3.2.2 RIP SetupNote on IP Address Assignment 3.2.4 More on IP Address and Subnet Mask IP Pool SetupDNS Sever Addresses Figure 3-3. Menu 3.2 - TCP/IP and DHCP Ethernet Setup 3.3 Configuring TCP/IP and DHCPField Prestige 100WH Internet Access RouterDHCP Ethernet Setup Menu Fields TCP/IP Ethernet Setup Menu FieldsInternet Account Information 3.4 Internet Access ConfigurationFigure 3-4. Menu 4 - Internet Access Setup Table 3-3. Internet Account Information3-8 Chapter 3 Internet Access Application 3.5 Single User Account 3.5.1 Advantages of SUA Figure 3-6. Menu 4 - Internet Access Setup for Single User Account 3.5.2 Configuration for Single User Account3-12 Chapter 3 Internet Access Application 3.6 Configuring Backup ISP Accounts3.6.2 To Switch ISP 3.6.1 Configure a Backup ISPWelcome to Acme, Inc Login myLogin Password 3.7 Editing Script OptionsLogin successful Starting PPP… The Internet Setup Script menu is shown in Figure Page Chapter Remote Node Configuration4.1 Remote Node Setup 4.1.1 Remote Node Profile4-2 Chapter 4 Remote Node Configuration Field Prestige 100WH Internet Access RouterRemote Node Profile Menu Fields for Dial-up Line Applications continuedField Prestige 100WH Internet Access RouterRemote Node Profile Menu Fields for Dial-up Line Applications continuedField Prestige 100WH Internet Access RouterRemote Node Profile Menu Fields for Dial-up Line Applications continuedField Prestige 100WH Internet Access RouterRemote Node Profile Menu Fields for Dial-up Line Applications continued4.1.2 Editing PPP Options 4-8 Chapter 4 Remote Node Configuration 4.2 Outgoing Authentication Protocol5.1 LAN-to-LAN Application Remote Node TCP/IP ConfigurationChapter Figure 5-2. Menu 11.3- Remote Node Network Layer Options for TCP/IP 5.1.1 Remote Node SetupApplications Local Network Remote NetworkPrestige 100WH 5-4 Chapter 5 Remote Node TCP/IP Configuration Prestige 100WH Internet Access RouterRemote Node Network Layer Options for a TCP/IP Configuration between Yes and No. See Chapter 3 - Internet Access Application forcontinued Remote IP AddressPrestige 100WH Internet Access Router Remote Node Network Layer Options for a TCP/IP ConfigurationFigure 5-4. Example of Static Routing Topology 5.1.2 Static Route SetupRouter RouterFigure 5-6. Menu 12.1 - Edit IP Static Route Figure 5-5. Menu 12 - Static Route SetupField Prestige 100WH Internet Access Router5-8 Chapter 5 Remote Node TCP/IP Configuration Edit IP Static Route Menu Fields6.1 Telecommuting Dial-in Server ApplicationsChapter Figure 6-1. Example of Remote User Telecommuter Prestige 100WH Internet Access RouterCorporate LAN Telecommuter Remote UserFigure 6-2. Example of a LAN-to-LAN Application 6.2 LAN-to-LAN ApplicationRemote Network Local NetworkFigure 6-3. Menu 13 - Default Dial-in Setup 6.3 Default Dial-In SetupDescription Prestige 100WH Internet Access RouterDefault Dial-in Setup Fields FieldDescription Prestige 100WH Internet Access RouterDefault Dial-in Setup Fields continued FieldDescription Prestige 100WH Internet Access RouterDefault Dial-in Setup Fields continued FieldFigure 6-4. Menu 14 - Dial-in User Setup 6.4 Dial-In Users SetupFigure 6-5. Menu 14.1 - Edit Dial-in User Description Prestige 100WH Internet Access RouterEdit Dial-in User Menu Fields Field6.6 Callback 6.5 CLID Authentication6-10 Chapter 6 Dial-in Server Applications About Filtering Filter ConfigurationChapter Outgoing Packet Filtering Process The Filter Structure of the PrestigeFigure 7-2. Menu 21 - Filter Set Configuration 7.1 Configuring a Filter Set7.1.1 Filter Rules Summary Menu Abbreviations Used If Filter Type Is IP Prestige 100WH Internet Access RouterAbbreviations DescriptionOffset 7.2 Configuring a Filter RuleLength Figure 7-4. Menu 21.1.1 - TCP/IP Filter Rule 7.2.1 TCP/IP Filter RulePrestige 100WH Internet Access Router Figure 7-4 displays Menu 21.1.1 TCP/IP Filter RuleField Prestige 100WH Internet Access Router7-8 Chapter 7 Filter Configuration Table 7-4. TCP/IP Filter Rule Menu FieldsDescription Prestige 100WH Internet Access RouterTCP/IP Filter Rule Menu Fields continued Field7.2.2 Generic Filter Rule Description Prestige 100WH Internet Access RouterGeneric Filter Rule Menu Fields FieldPage 8.1 Configure the System Password System PasswordChapter Page 9.1 About Telnet Configuration Telnet Configuration and CapabilitiesChapter 9.2.1 System Timeout 9.2 Single AdministratorFigure 10-1. Menu 24 - System Maintenance System MaintenanceChapter 10.1 System Status The following Table 10-1 describes the fields present in Menu 24.1 - System Maintenance - Status Description Prestige 100WH Internet Access Router10-4 Chapter 10 System Maintenance Field10.3 Log and Trace 10.2 Terminal Baud Rate10.3.1 View Error Log 10.3.2 Syslog And Accounting Call Information Messages 10.4 Diagnostic Description Prestige 100WH Internet Access RouterSystem Maintenance Menu Diagnostic Test Options Fields10-11 Figure 10-9 shows a trace example where authentication failedPrestige 100WH Internet Access Router Figure 10-9. Trace Display of a Failed Authentication10.6 Restore Configuration 10.5 Backup Configuration10-12 Chapter 10 System Maintenance Figure 10-10. Menu 24.7 - System Maintenance - Upload Firmware 10.7 Firmware UpdateFigure 10-11. Menu 24.7.1 - Example of Uploading RAS Using PCPLUS 10.7.1 Uploading FirmwareFigure 10-12. Menu 24.7.2 - System Maintenance - Upload ROM File 10.7.2 Uploading ROM File10.9 Call Control 10.8 Command Interpreter ModeFigure 10-15. Menu 24.9 - System Maintenance - Call Control Figure 10-16. Menu 24.9.2 - Blacklist 10.9.1 Blacklist10.9.2 Budget Management Table 11-1. Troubleshooting the Start-Up of your Prestige Troubleshooting11.1 Problems Starting Up the Prestige Prestige 100WH Internet Access RouterTroubleshooting a WAN Port Connection 11.2 Problems With the Modem11.3 Problems with the LAN Interface Prestige 100WH Internet Access RouterTroubleshooting a Connection to a Remote Node or ISP 11.4 Problems Connecting to a Remote node or ISP11.5 Problems with Remote User Dial-in Prestige 100WH Internet Access RouterPage Prestige 100WH, 2-3 Corporate Office IndexPrestige 100WH Internet Access Router IndexI-2 Index Prestige 100WH Internet Access Router