Troubleshooting the TWAIN Driver/WIA Driver Uninstall

If you had problems uninstalling the driver, use the following procedures to remove it.

Use the procedures below for the following circumstances too.

If you do not find [Scanners and Cameras] in the [Control Panel] or [Printers and Other Hardware].

If your camcorder model name does not appear in the [Scanners and Cameras Properties] or [Scanners and Cameras].

If you connected the camcorder to the computer via the USB cable before installing the software/driver on the DIGITAL VIDEO SOLUTION DISK.

Windows 98/Windows Me

Leave the camcorder connected to the computer.

1. Click the Windows [Start] menu and select [Settings] and [Control Panel].

2. Double-click the [System] icon.

The [System Properties] dialog appears.

3. Click the [Device Manager] tab.

4. If your camcorder model name appears under the [Other Devices] and/or [Imaging Devices] categories, use the following procedures to delete it.

1.Select the name of the camcorder model and click [Remove].

2.In the confirmation dialog, click [OK].

3.Click [OK] to close the [System Properties] dialog.

E

Windows

5. Double-click the [My Computer] icon on the desktop followed by the [C:] drive and the [Windows] and [Inf] folders.

If the [Inf] Folder Is Not Visible in the [Windows] Folder

1. Windows 98: Click the [View] menu and select [Folder Options]. Windows Me: Click the [Tools] menu and select [Folder Options].

2. Click the [View] tab.

3. Windows 98: Set the [Hidden files] section to [Show all files]. Windows Me: Set the [Hidden files and folders] section to [Show hidden files and folders].

4. Click [OK].

This makes the [Inf] folder and files in the [Inf] folder visible.

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Canon DIM-521A instruction manual Troubleshooting the Twain Driver/WIA Driver Uninstall, Windows 98/Windows Me