Troubleshooting
Displays
Symptom
Unknown indicator appears on the screen.
Explanation/Solution
• A warning indicator or message appears on the screen. ¬pages 91~93
An afterimage remains on the LCD screen.
• This occurs if you disconnect the power adaptor or remove the battery before turning the power off.
The image on the LCD screen looks dark.
• Ambient light is too bright. Adjust the brightness and angle of the LCD.
Storage media
Symptom
Explanation/Solution
Memory card functions are not operable. | • | Insert a memory card into your camcorder properly. ¬page 30 | |
• If you use a memory card formatted on a computer, format it again directly on your camcorder. ¬page 79 | |||
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| • You cannot delete the images protected by another device. Release the protection of the image on the | ||
Image cannot be deleted. |
| device. ¬page 72 | |
| • Release the lock on the | ||
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You cannot format the memory card. | • Release the lock on the | ||
• The memory card is not supported on your camcorder or the card has some problems. | |||
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| • The file may be corrupted. | ||
The data file name is not indicated correctly. | • | The file format is not supported by your camcorder. | |
| • Only the file name appears if the directory structure does not comply with the international standard. | ||
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Your computer does not recognise an SDXC memory | • | SDXC memory cards use the exFAT file system. To use SDXC memory cards on a Windows XP computer, | |
card. |
| download and update the exFAT file system driver from the Microsoft website. | |
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Your TV or computer cannot display photos and | • | SDXC memory cards use the exFAT file system. Ensure that the external device is compatible with the | |
videos that are stored on an SDXC memory card. |
| exFAT file system before connecting the product to the device. | |
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