Troubleshooting
WARNING INDICATORS AND MESSAGES
Before contacting a Samsung authorised service centre, perform the following simple checks. They may save you the time and expense of an unnecessary call.
Power source
Message | Icon | Informs that... |
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Low Battery | - | The battery is almost discharged. | • Replace with a charged battery or use the power adaptor. | ||
• | Charge the battery. | ||||
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Check authenticity of the |
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| • Check the battery’s authenticity. Change to an authentic and charged Samsung | ||
- | The battery failed to authenticate. |
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battery. |
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| • We recommend you use only genuine Samsung batteries in this camcorder. | |||
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This is not a rated |
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| • Check the power adaptor’s authenticity. | ||
adaptor. |
| The power adaptor failed to | |||
Use only the rated |
| • | We recommend you use only genuine Samsung power adaptors in this | ||
| authenticate. | ||||
adaptor that we |
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provided. |
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Storage media
Message | Icon | Informs that... | Action | ||
Insert Card |
| There is no memory card inserted in | • Insert a memory card. | ||
| the memory card slot. | ||||
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Card Full |
| There is not enough space to record | • | ||
| on the memory card. | unnecessary files in the memory card. | |||
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Card Error |
| The memory card has some problem | • Format the memory card or replace it with a new one. | ||
| and cannot be recognised. | ||||
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Card Locked |
| The write protection tab on the | • Release the write protection tab. | ||
| memory card has been set to lock. | ||||
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