What to do if …
Problem | Possible cause | Remedy | |
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The cooking zones are not | No cooking zone selected | Select cooking zone within | |
functioning. |
| 10 seconds of switching on | |
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| (Decimal point lights up) | |
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The cooking zones cannot be | More than 10 seconds has | Switch on the appliance | |
selected / Appliance does | passed since the appliance | again. | |
not react to the control panel | was switched on | Select cooking zone within | |
input |
| 10 seconds of switching on | |
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| The child safety device is ac- | Deactivate the child safety | |
| tivated | device (See section “Child | |
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| safety device”) | |
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| The sensor fields are partly | Remove the cloth or the liq- | |
| covered by a damp cloth or | uid | |
| with liquid |
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| Safety | Switch on the appliance | |
| gered | again | |
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The residual heat indicator is | The cooking zone was only | If the cooking zone is sup- | |
not displaying anything | on for a short time and is | posed to be hot, call your lo- | |
| therefore not hot | cal Service Force Centre. | |
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Er03 is displayed | Several sensor fields were | Only touch one sensor field | |
touched at the same time |
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Er21 is displayed | Safety | Let the appliance cool down. | |
heating. | Remove cookware. | ||
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Er25 is displayed | Appliance is incorrectly con- | Disconnect the appliance | |
from the electrical supply and | |||
(only for 10 seconds) | nected | ||
have it connected properly | |||
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Er40 is displayed | The overvoltage protector | Separate the appliance from | |
| has been activated (for an in- | the mains for a few minutes | |
| correct connection see | (remove the mains fuse). | |
| above Er25 or for overheat- | Let the appliance cool down. | |
| ing of the electronic compo- |
| |
| nents see Er21) |
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