11
PROBLEM SOLVING
CAUTION: Turn off the switch and unplug the electrical cord before servicing.
Problem Cause Solution
Motor will not start Electric Plug • Push plug securely into outlet
• Try another outlet
• Check circuit breaker
Motor stops suddenly Thermal Cut Off • Refer to page 2
Does not clean the carpet or floor Filters • Clean or replace filters.Hint: If picking up fine dust, the filters may
not look dirty,but a fine substance tends to reduce suction when
it blocks the air flow through the filter(s).Pages 7-8.
Dust Cup Empty dust cup.Check to ensure cup is properly seated and secured
with lever engaged.Hint: Be sure both top and bottom filters are in place.
Hose • Be sure hose adapter is secure on back of cleaner.Page 10.
• Remove any blockages from the hose that restricts the air flow.Page 10.
• Check to see that the end of the hose is firmly pressed into the hose
retainer in the hood of the vacuum.Page 10.
• Check base hose and long hose.Page 10.
Belt • Replace a broken, cut,loose or out of shape belt. Page 9.
Brushroll • Clean hair and thread from bristles and end cap area.
• Replace brushroll if bristles are worn.Page 9.
No suction at the end of hose Hose Adapter • Be sure hose adapter is secure.Page 10.
Filters • Clean or replace filters.Hint: If picking up fine dust, the filters may
not look dirty,but a fine substance tends to reduce suction when
it blocks the air flow through the filter(s).Page 7-8.
Hose • Remove any clogs from hose that restricts the air flow.Check base
hose and long hose.Page 10.
Dust Cup Empty dust cup.Check to insure cup is properly seated and secured
with lever engaged.Hint: Be sure both top & bottom filters are in place.
Page 7-8.
Noise from the brushroll area Brushroll • Remove hood and clean debris or items from the brushroll area.
Page 9.
Belt • Replace a broken,cut, loose or out of shape belt. Page 9.
Cleaner is hard to push Cleaner Height Setting • Put handle in operating position.Tilt the cleaner back to raise the
front wheels off the floor.Then turn the knob to a higher setting.
Belt • Replace a broken,cut, loose or out of shape belt. Page 9.
Cleaner height knob will not turn Cleaner Height Setting Hint: Put handle in operating position.Tilt the cleaner back to
raise the front wheels off floor.Then turn the knob. Page 6.
Missing parts
Call Electrolux on 08706 055055.Have the model and serial numbers
ready when you call.See rating plate benea th the cleaner.
Questions
Call Electrolux on 08706 055055.Have the model and serial numbers
ready when you call.See rating plate benea th the cleaner.