Problems and troubleshooting / Video head cleaning
| SYMPTOMS | POSSIBLE SOLUTIONS | PAGE |
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| Stopping playback, search, slow- |
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| motion play, repeat play, or program | • Some discs may not do some of the functions. | |
| play, etc. cannot be performed. |
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| No 4:3 (16:9) picture | • The setup does not match your TV. | 51 |
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| No | • Select Display On. | 52 |
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| No surround sound | • The setup does not match your stereo system. | 17 |
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| The unit or remote operation key | • Turn off the unit and unplug the AC power cord for several | – |
| is not functioning. | minutes, then replug it. | |
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| Playback does not start when the | • Check the Parental setup. | 46 |
| title is selected. | ||
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| Audio soundtrack and/or subtitle |
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| language is not changed when you | • Multilingual language is not recorded on the DVD disc. | 49,50 |
| play back a DVD. |
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| No subtitle | • Some discs have no subtitles. | 49 |
| • Subtitles are cleared. Press SUB TITLE. | ||
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| Angle cannot be changed. | • | 45 |
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| appears on the screen. | • The function is prohibited with the unit or the disc. | – |
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Video head cleaning
Video head clogging |
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The video heads are the means by which the DVD/VCR reads |
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the picture from the tape during playback. In the unlikely event |
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that the heads become dirty enough to be clogged, no picture |
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will be played back. This can easily be determined if, during |
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playback of a known good tape, there is good sound, but no |
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picture (picture is extremely snowy). If this is the case, have | Good Picture | Snowy Picture |
the DVD/VCR checked by qualified service personnel. |
NOTES: • DO NOT ATTEMPT TO CLEAN THE VIDEO HEADS OR SERVICE THE UNIT BY REMOVING THE REAR COVER.
•Video heads may eventually wear out and should be replaced when they fail to produce clear pictures.
•To help prevent video head clogging, use only good quality VHS tapes. Discard worn out tapes.
Notes
Auto Clock Setting
Notes for Canadian customers regarding the clock feature of the your DVD/VCR.
The XDS signals are carried only by certain broadcast television stations (for example, the signal is carried by most Public Broadcasting Service stations). You must be able to receive a station carrying the XDS signal to use the Auto Clock Setting to set your DVD/VCR’s internal clock. If you live in an area that does not broadcast XDS signals, you must set the clock manually. Please see page 23 for instructions on how to manually set your DVD/VCR’s clock.
Special note for residents of Newfoundland:
The Auto Clock Setting cannot be used to set the DVD/VCR’s internal clock to Newfoundland time. The time zone command does not include a setting for the Newfoundland time zone. Trying to use the Auto Clock Setting in the Newfoundland time zone could result in an incorrect time setting or no setting at all. Please set your DVD/ VCR’s clock using the Manual Clock Setting.
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