Problem Solving
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Make sure vacuum is turned off and power cord is unplugged.
Problem |
| Cause |
| Solution |
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Motor will not start. |
| Power plug |
| • Push plug securely into outlet. |
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| • Try another outlet. |
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| • Check circuit breaker. |
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| On / Off switch |
| • Turn On / Off switch on ( I ). |
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| Thermal |
| • See above. |
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Vacuum does not clean |
| Dust cup and filters |
| • Empty the dust cup and/or change the filters. |
carpet or bare floor. |
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| • If picking up fine dust, the dust cup may not look full, but |
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| a fine substance tends to reduce suction when it blocks |
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| air flow through the foam filter and filter screen. Refer to |
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| page 2 for filter maintenance. Make sure the foam filter and |
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| filter screen are installed properly. |
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| Belt |
| • Replace a worn, cut or |
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| Hose |
| • Remove any clogs from the hose that restrict the |
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| airflow. Page 5 |
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| Bare floor setting |
| • For bare floor cleaning, turn height adjustment knob to bare |
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| floor position. Refer to Quick Start Guide. |
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| Carpet height setting |
| • For carpet cleaning, turn height adjustment knob to another |
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| position. Refer to Quick Start Guide. |
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No suction at the |
| Dust cup and filters |
| • Empty the dust cup and/or change the filters. |
end of hose. |
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| • If picking up fine dust, the dust cup may not look full, but |
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| a fine substance tends to reduce suction when it blocks |
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| air flow through the foam filter and filter screen. Refer to |
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| page 2 for filter maintenance. Make sure the foam filter and |
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| filter screen are installed properly. |
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| Filter screen |
| • (Located inside the dust cup). Check & clean debris to |
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| maintain full air flow. Page 2 |
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| Hose |
| • Remove any clogs from the hose that restrict the |
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| air flow. Page 5 |
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Vacuum is hard |
| Vacuum height setting |
| • Adjust knob to a higher position. Refer to Quick Start Guide. |
to push. |
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| Belt |
| • Replace a worn, cut or | |
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Brush roll will not turn. |
| Belt |
| • Check brush roll for debris. Page 4 |
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| • Replace broken or out of shape belt. Page 4 |
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Vacuum motor sounds |
| Dust cup and filters |
| • Empty the dust cup and/or change the filters. |
louder than normal. |
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| • Refer to page 2 for filter maintenance. |
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| Belt |
| • Replace a worn, cut or |
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| Hose |
| • Remove any clogs from the hose that restrict the |
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| airflow. Page 5 |
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Electrolux Customer HELPLINE 08445 614614 Calls to this number will be charged at 5p per minute at all times from a BT Landline. | www.electrolux.co.uk 9 |
