AXIS P3904–R Network Camera

Troubleshooting

No H.264 displayed in the

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC

client

Control Panel (streaming tab). See AXIS Media Control (AMC) on page 11 .

 

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

 

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Multicast H.264 only

Check if your router supports multicasting, or if the router settings between the client and the

accessible by local clients

product need to be configured. The TTL (Time To Live) value may need to be increased.

No multicast H.264

Check with your network administrator that the multicast addresses used by the Axis product

displayed in the client

are valid for your network.

 

Check with your network administrator to see if there is a firewall preventing viewing.

Installation of additional

Configure the Axis product to use a Java applet for updating video images in your browser. Go to

ActiveX component

Setup > Live View Config and select Java applet under Default viewer.

restricted or prohibited

 

Poor rendering of H.264

Ensure that your graphics card is using the latest driver. The latest drivers can usually be

images

downloaded from the manufacturer’s website.

Color saturation is different

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more

in H.264 and Motion JPEG

information.

Lower frame rate than

See Performance Considerations on page 54.

expected

Reduce the number of applications running on the client computer.

 

 

Limit the number of simultaneous viewers.

 

Check with the network administrator that there is enough bandwidth available.

 

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only

 

key frames.

 

Lower the image resolution.

 

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis

 

product. See Technical Specifications on page 52.

Status and Network indicator LEDs are flashing red rapidly

 

 

Hardware failure

Contact your Axis reseller.

Video and image problems, general

 

 

Image unsatisfactory

Check the video stream and camera settings under Setup > Video > Video Stream and Setup >

 

Video > Camera Settings.

Disturbed focus

Set the focus manually by turning the focus ring. See Hardware Overview on page 5

Motion Detection triggers unexpectedly

 

 

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there are

 

sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity

 

setting to avoid problems with luminance.

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Axis Communications P3904-R Key frames, Status and Network indicator LEDs are flashing red rapidly, Video Camera Settings

P3904-R specifications

Axis Communications P3904-R is a state-of-the-art network camera, specifically designed for mobile surveillance applications. It is an ideal solution for users who require high-quality video monitoring in challenging environments, such as public transport, police vehicles, and emergency services. This device exemplifies Axis’s commitment to delivering cutting-edge technology wrapped in a robust and durable design.

One of the standout features of the P3904-R is its high-resolution imaging capabilities. The camera delivers sharp 1080p video at 30 frames per second, ensuring that even fast-moving scenes are captured with clarity and detail. This is particularly crucial for applications where identifying faces or license plates is necessary. Coupled with Axis’s WDR (Wide Dynamic Range) technology, the camera performs exceptionally well in varied lighting conditions, providing clear footage even in situations where light may be uneven.

The P3904-R also boasts a compact and rugged design, built to withstand the rigors of mobile use. It is rated IP66 and IK10, making it resistant to harsh weather conditions and vandalism. This durability ensures that the camera remains operational in diverse environments, from urban streets to remote areas.

Another significant technology employed in the P3904-R is the integration of PoE (Power over Ethernet). This allows for seamless installation by powering the device through the network cable, eliminating the need for separate power supplies. The camera also supports H.264 and Motion JPEG compression formats, enabling efficient storage management and optimized bandwidth usage.

Furthermore, the P3904-R is equipped with multiple analytics capabilities. These features enhance security by enabling intelligent event detection, such as motion detection and tampering alarms. This intelligent analytics functionality improves the relevance of recorded footage, making it easier to locate significant events during review.

The camera includes audio support, further enriching its functionality. The two-way audio capability allows users to communicate through the camera, adding an extra layer of interaction and security, especially beneficial in emergency situations.

In conclusion, the Axis Communications P3904-R is a well-engineered camera offering high-definition performance, rugged reliability, and advanced features that meet the challenges of mobile surveillance. Whether used in public transportation, emergency services, or any demanding environment, it delivers exceptional video quality and operational efficiency. Its combination of durable design, sophisticated technology, and user-friendly features makes it a top choice for users seeking a reliable mobile surveillance solution.