Return Of Goods Information
Return of goods: (Applies not to warrenty/normal service/repair of products)
Before returning goods, please contact your system supplier before sending anything directly to JHD. When you return products after loan, test, evaulation or products subject for credit, you must ensure that all accessories received from our warehouse is returned to JHD.
This applies to cables, powermodules and additional equipment except screws or similar, user manual, datasheets or other written paper documents. Furthermore, the product must not have any minor / medium or severe scratches, chemical spills or similar on the backcover, front frame or glass.
This is needed to credit the invoice 100%. Missing parts will not be subject for credit, and you will not get total credit for returned product. You will either be charged separately or the amount is withdrawn from the credit. If you decide to ship the missing items on the after hand, you will get 100% credit for that particular invoice or items received at JHD incoming goods control.
Please contact our service/sales department if additional questions.
Current prices apply as per May 2004:
Signal Cable DSUB 15P Male or Female - Approx 1,8meters | Price: | 170,- NOK each |
Signal Cable BNC 5P - Approx 1,8meters | Price: | 350,- NOK each |
Price: | 80,- NOK each | |
Powercable 110 / 220 VAC (European or US standard) - Approx 1,8meters | Price: | 50,- NOK each |
Minor / Medium or severe scratches / chemical spill on backcover | Price: | 1300,- NOK |
Any scratch, chemical spill or similar on front frame (including glass) | Price: | 2000,- NOK |
(Prices are approx, and any deviation are evaulated during incoming goods control)
Approved packaging methods/materials: (Applies to all shipments to JHD)
When returning goods, please make sure you surround the product with the following material, whenever possible: Original packaging from JHD, firm foam material, bubble wrap or lots of PadPack paper or Foam chips/polyester wrapped in sealed plastic bags. In any case, always use a solid cardboard box to surround everything.
Not approved packaging methods/materials are: Foam chips, expanded polyester, clothes, nothing, or too little, or anything that will crumble and get into the ventilation holes of products and cardboard boxes that are not suitable to secure the product during shipment.
Appendix | 47 |