Terms
INSTRUCTIONS FOR THE CONSIGNEE
1) CONTROL
Control the goods immediately by receipt. Examine the quantity towards the invoice/packinglist/shipping documents. Look for outward defects on the packing which may indicate damage on or loss of contents. Control the container and the seals for any defects.
2) SECURING EVIDENCE
When defects on the goods have been found, evidence must be secured, and seller must be informed. Call the transporter and point out the defects. Add a description of the defects on the goods receipt, the forwarder’s copy of the
3) RESCUE
Bound the damage. Try to restrict the damage and the loss. Seller will compensate expences incurred due to reasonable security efforts in addition to damage and loss.
4) COMPLAINT
Write immediately a complaint to the transporter or his agent. Forward immediately the complaint to the transporter or his agent, and hold the transporter responsible for the defects. The complaint must be sent at the latest:
- for carriage by sea: | within 3 days |
-for overland / air transportationwithin 7 days
5)DOCUMENTATION
For any claims the following documentation is required, and must be forwared to the company or their agent: invoice,
Appendix | 50 |