TROUBLESHOOTING
To determine a problem with your AV Receiver, always check the most obvious possible causes first. If a problem still exists after having checked the possible causes below, consult your nearest dealer.
Problem | Probable Cause | Suggestion |
Amplifier |
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When listening to the music in stereo, | Incorrect speaker connections. | Check and reconnect the speakers to the |
Left/Right speakers are reversed. |
| correct output on the |
Low hum or buzzing sound | The power cable of a fluorescent light is | Place this product as far as possible from |
| installed near this product or the speaker | electric devices which emit electrical |
| cables running over other power cables. | interference. |
Sound is only heard from one channel | One of the input cables is disconnected or | Connect the input cables securely |
| the BALANCE control is set incorrectly. | And check the BALANCE control. |
Sound cuts off when listening to the music or | Speaker impedance is less than prescribed | After turning off the power and then turning it |
no sound even though power is ON. | for this unit. | on again, reduce the volume or change to |
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| the correct 4 ohm speakers. |
Low bass response. | Speaker polarity | Check all speakers for correct polarity. |
Tuner |
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A hissing noise is heard when listening to | White noise may be heard because the | Try reducing the treble sound by adjusting |
the broadcast in stereo, but not heard when | method used for modulation of FM stereo | the treble controls. |
listening in Mono. | broadcasts which is different to that used for |
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| monaural broadcasts. |
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White noise is excessive in both stereo and | Poor location and/or direction of the antenna | Set the FM mode to monaural by pressing |
monaural broadcasts. | or the transmitter station is too far away. | the STEREO/MONO button. (Note: that the |
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| broadcast will then be heard in Mono). |
Sound is distorted and/or the volume level is | Broadcast signals are receiving interference. | If an indoor antenna is being used, change |
low. |
| to an outdoor antenna |
Excessive distortion in Stereo mode. | Weak signal. | Try using an antenna with more elements. |
Surround Effects |
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(Important) The Centre and Rear speakers only operate when the unit is set to a Surround Sound mode and the source material being played is recorded or broadcast in Dolby Digital, DTS or Dolby Pro Logic surround sound. Stereo broadcasts or recordings will produce some rear channel effects when played in a surround mode. However, mono sources will not produce sound from the rear speakers.
No sound from the rear speakers | SURROUND ON/OFF button is set to OFF. | Set SURROUND ON/OFF to the desired |
| Source being played is not recorded or | surround sound mode. Use a surround or |
| broadcast in surround sound or stereo. One | stereo source. Check all rear speaker cables |
| or more of the rear speakers is not | for good connections. |
| connected properly. |
|
No sound from the Centre speaker | SURROUND mode is not set to DOLBY | Set the SURROUND mode to DOLBY |
| DIGITAL, DTS or DOLBY PRO LOGIC. | DIGITAL, DTS or DOLBY PRO LOGIC. |
Remote Control Unit |
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Remote control not working | The batteries are exhausted. The remote | Replace with new batteries. Operate the |
| control unit is too far from this unit or out of | Remote Control unit within the effective |
| the effective range | range |
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