PROBLEM

CORRECTIVE ACTION

Picture OK, Sound Poor

Try a new channel, if OK, then possible station trouble.

 

Check for local interference.

Timer recording is not possible.

Make sure the timer recording is set correctly.

 

Make sure the power is off.

 

Make sure the TV/DVD/VCR clock is set correctly.

Cannot go into Record mode.

Make sure the tape has an erase-prevention tab. If need, cover the

 

hole with plastic tape.

Playback picture is partially noisy.

Adjust tracking control for a better picture using the CHANNEL

 

button K or L on the TV/DVD/VCR.

No picture but the audio is OK in

Head cleaning may be necessary. Refer to “AUTO HEAD

playback.

CLEANING” on page 50.

No operation by infrared Remote

Make sure the AC cord is connected to an AC outlet.

Control.

Check batteries in remote control.

Video or color fades in and out

You can not copy a copyrighted video tape. You are experiencing

when making a copy of a video tape.

copy guard protection.

Different color marks on screen.

Magnetism from nearby appliances and geomagnetism might affect

 

the color of the TV picture. Move the TV/DVD/VCR away from the

 

appliances, the TV/DVD/VCR can repair itself automatically. If you

 

want to repair immediately, turn off using the POWER button, then

 

turn it on again 30 minutes or so later (27” model), or unplug the

 

power cord, then plug it in again 30 minutes or so later (19” model).

 

 

CLOSED CAPTION PROBLEM

POSSIBLE REMEDY

 

 

My TV/DVD/VCR is showing

• You are watching a live broadcast and spelling errors made by the

captions that are misspelled.

closed captioning production company may pass through uncorrected.

 

A prerecorded program will not show any misspelled words because

 

of the normal time available for editing the captions.

 

 

My TV/DVD/VCR will not show

• Captions that are delayed a few seconds behind the actual

the text dialogue

are common for live broadcast. Most captioning production

in its entirety or there is a delay of

companies can display a dialogue to a maximum of 220 words

what is being said.

per minute. If a dialogue exceeds that rate, selective editing is used

 

to insure that the captions remain up-to-date with the current

 

TV screen dialogue.

 

 

My captions are scrambled with

• Interference caused by building, power lines, thunderstorms, etc.

white boxes on the TV screen.

may cause scrambled or incomplete captions to appear.

 

 

My program guide listed a TV show

• Broadcasters may at times use a time compression process to speed

as being closed captioned but none

up the actual program so that additional advertising time can be

of the captions were displayed.

given. Since the decoder cannot read the compressed information,

 

captions will be lost.

 

 

My prerecorded video tape does not

• The video tape was either an illegal copy or the tape duplicating

show any captions. The tape box

company accidentally left out the captioning signals during the

mentions it being closed captioned.

copying process.

My TV screen shows a black box

• You are in the TEXT mode. Select CAPTION mode to CAPTION

on certain channels.

[OFF].

 

 

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Image 48
Emerson EWC27T3, EWC19T3 Closed Caption Problem Possible Remedy, Normal time available for editing the captions