Liebert Services

CompleteStart-Up And Preventive Maintenance Services

Peace of mind. It’s confidence you’ve done everything possible to assure system uptime. It’s confidence the power systems you rely on are operating at peak performance. It’s confidence you’ve selected the best partner available to bring you back online in the event of unexpected downtime.

Complete confidence. When it comes to selecting a service organization to maintain your critical power systems, you can only have complete confidence that Emerson Network Power Liebert Services can deliver:

Real uptime assurance. We have the proprietary tools, industry knowledge and robust service infrastructure to deliver real assurance that your systems will be available when you need them.

Efficient downtime recovery. After all, if downtime strikes, you need a partner that can get you back online quickly with intelligent answers, rapid service response and parts where and when you need them.

 

 

The Business Case For Regular Maintenance

60x Increase in MTBF

 

 

 

 

 

 

 

 

 

51x

 

50x

 

 

 

 

Increase in

40x

 

 

37x

 

Mean Time

 

 

 

 

 

 

 

 

Between

30x

 

 

 

 

Failures1

 

 

 

 

 

 

23x

 

 

 

 

 

 

 

 

20x

 

 

 

 

 

10x

10x

 

 

 

 

 

 

 

 

 

1x

 

 

 

 

0

1

2

3

4

 

 

Number of Annual Preventive Maintenance Visits

Confident Customers. Satisfied Customers.

You know them. They’re confident because they know their systems will be available when they need them. So, they’re satisfied customers—and, they’re probably ours. 99% of our customers are satisfied with the service we provide. In fact, 96% of them would recommend us to someone else (source: MRSI).

Proprietary Tools Deliver Uptime

Ensuring peak operating performance of your equipment comes down to having knowledgeable Field Technicians in your facility with the most current tools available to do the job. Only Emerson Network Power Field Technicians have access to the proprietary tools needed to ensure system uptime— firmware upgrades, factory engineering specifications, access to Liebert product and application engineers and R&D. No one else can bring this to your organization.

Regular OEM preventive maintenance increases the mean time between failures (MTBF).

For instance, the mean time between failures for a system that receives 1 annual PM is 10 times greater than a system that receives 0 PMs.

By contrast, a system that receives 4 annual PMs, as opposed to 0 PMs, increases its duration between failures by 51 times.

1Data is based on Mean Time Between Failure analysis for three phase UPS systems (≥ 100kVA) with an Emerson Network Power service agreement between 2002-2007.

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Emerson Power Solutions manual Liebert Services, Confident Customers. Satisfied Customers, Proprietary Tools Deliver Uptime