FAQ Q: What can I do if I forgot my password, or my router is not
working correctly?
A: Step 1 Locate the reset pinhole on the back of the unit.
Step 2 With the unit powered on, press and hold the Reset button.
Step 3 Hold the Reset button for about 15 seconds.
Step 4 Release the Reset button.
Step 5 The unit will reboot. Allow 20-30 seconds before reconnecting.
Step 6 The device is now at factory defaults.
Note: Do not recycle power during the reset procedure.
The default user name is admin and the password is admin.
Q: How can I configure my router to work with a DSL (PPPoE)
connection?
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A: Make sure you disable or uninstall any PPPoE software such as
WinPoet, Broadjump, or Enternet 300 from your computer or you will
not be able to connect to the Internet. Do not disable until you’ve
downloaded the firmware in Step 1. Please make sure that your
modem is not also a router. If it is or you do not know, please contact
your ISP and change the modem to Bridge mode.
Note: In some areas, BellSouth and Verizon may not use PPPoE.