Trouble­Shooting Guide

WARNING: To avoid ELECTRICAL SHOCK always disconnect the unit from the power source BEFORE attempting any repair. If this guide does not correct the problem, call your local dealer or Technical Support at 1‐800‐245‐6489.

Problem

 

Cause

 

Solution

Auger not turning

1. Bad auger motor.

1. Replace auger motor.

 

2. Foreign matter jamming

2. Remove pellets and object.

 

auger.

 

 

 

3. Vacuum sensor.

3. Check exhaust blower.

 

 

 

Smoke smell or dust in

1. Improper exhaust connection.

1. Check exhaust connections for

house

 

 

leaks, especially the exhaust

 

 

 

blower connect. Seal leaks with

 

 

 

silicone, aluminum tape or a hose

 

 

 

clamp.

Room blower not operating

1.

Loose thermal sensor.

1.

Tighten connection on sensor.

 

2. Blower speed set higher than

2. Lower blower speed.

 

heat range, causing stove to cool

 

 

 

and blower to cycle.

 

 

 

3.

Loose connection.

3.

Check control board

 

 

 

connection.

Exhaust blower not

1.

Loose connection.

1.

Check control board

operating

 

 

connection.

 

2.

Bad blower.

2.

Replace blower.

 

3. Bad vacuum sensor.

3. Replace vacuum sensor.

 

 

 

 

 

Lazy Fire

1.

Bad exhaust blower.

1.

Inspect and replace blower.

 

2.

Excessive pellet moisture.

2.

Keep pellets dry.

 

3.

Excessive ash build‐up.

3.

Thoroughly clean unit.

 

4.

Low quality pellets.

4.

Use only PFI premium pellets.

 

 

 

 

 

Blown Fuse

1.

Power surge.

1.

Replace fuse; use surge

 

 

 

protector.

 

2. Exposed wire.

2. Check for exposed or frayed

 

 

 

wire and loose connections.

 

3.

Electrical component shorting.

3.

Check motors and blowers for

 

 

 

obstructions or short circuits.

 

 

 

High Pellet Consumption

1. Low quality or non‐uniformly

1. Use premium pellets or try

 

sized pellets.

another pellet brand.

 

 

 

 

 

Squeaking Noise

1.

Obstruction in auger tube.

1.

Check auger tube for foreign

 

 

 

objects.

 

2.

Blower Noise.

2.

Remove, clean, and oil blower.

 

 

 

 

 

 

1.

Foreign material in blower.

1.

Check both blowers for

Pinging or Rattling Noise

 

 

material.

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England's Stove Works 55-TRPEP, 55-SHPEP, 25-EP operation manual Trouble­Shooting Guide
Page 35 Page 37

55-TRPEP, 25-EP, 55-SHPEP specifications

England's Stove Works is known for producing high-quality, efficient, and durable wood-burning appliances. Among their impressive lineup, the 55-SHPEP, 25-EP, and 55-TRPEP models stand out for their performance and innovative features.

The England's Stove Works 55-SHPEP is designed with efficiency in mind, boasting a large firebox that allows for extended burn times on a single load of wood. This model is known for its ability to heat spaces effectively, making it ideal for larger homes or open-concept areas. Its EPA-certified design ensures that it meets stringent emissions standards, making it an environmentally friendly choice. The 55-SHPEP also includes a convenient ash pan for easy cleanup and maintenance, adding to its user-friendly design.

Next, the 25-EP is an exceptional smaller option that still packs a punch in terms of heating capability. This stove is perfect for smaller rooms or cabins and features a compact design without sacrificing efficiency. The 25-EP offers a traditional aesthetic, complete with a large viewing window that showcases the enchanting flames. Its portable design allows for easy installation, and like the 55-SHPEP, it is EPA-certified for high efficiency and low emissions. This model is perfect for those seeking an affordable yet effective wood stove that can fit snugly into more confined spaces.

Lastly, the 55-TRPEP model integrates modern technology with classic design elements. This model features a unique advanced technology that maximizes heat output while minimizing emissions, making it an excellent eco-friendly choice. The 55-TRPEP includes a built-in blower that enhances heat distribution throughout the room, ensuring consistent warmth. It offers a high heating capacity, capable of warming larger spaces effectively, while maintaining a traditional wood-stove aesthetic.

All three models from England's Stove Works showcase their commitment to efficiency, durability, and modern design. Users can expect high-quality construction, stylish appearances, and environmental responsibility with each of these wood-burning appliances. Whether it’s the larger 55-SHPEP or the compact 25-EP, England’s Stove Works has options catered to diverse preferences and heating needs, making them a reliable choice for wood stove enthusiasts.
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