England's Stove Works PELLET STOVES Before Re-Starting Your Unit, In The Event Of Smoke-Back

BEFORE RE-STARTING YOUR UNIT

Every time before pressing “ON” to start your unit – Be sure to remove all ashes (burnt or partially burnt) from your burn pot area! Wearing protective gloves and with the unit cool, remove the Wear Plate and dump the ashes, ensuring that the air holes are clear from debris. Also be sure to follow all other maintenance instructions as outlined in your Owner’s Manual and the Instructional DVD included with the unit. Failure to remove ashes from this area before each burn can cause smoke-back and serious damage to your stove, and can void your warranty. We will not be held responsible for poorly maintained units, including excess ash in the burn pot area.

Burn Safe and Burn Clean – Clean the burn pot area daily!

A NOTE ON COLD AIR RETURNS AND

CENTRAL FURNACES

Some homes, including the modern, air-tight homes that are well-insulated, create a negative draft that could cause smoke to be released from your unit, especially if it is too close to your home’s Central Furnace. If you install your stove in the same room as the Cold Air Return from your home’s Central Furnace, you must place your stove at least 20 feet (20’) from the Cold Air Return. We recommend you open an outside window slightly, and never close the door that leads from this room to the rest of your home.

IN THE EVENT OF SMOKE-BACK

1.If you see smoke coming out of your unit into the room due to a power failure, DO NOT OPEN THE HOPPER OR DOOR TO YOUR UNIT!! Remain calm.

Open the nearest outside door and windows and wait for all signs of smoke to clear (at least one hour, although the smoke should dissipate quickly once the door and windows are opened). When power is restored, press the ON button to restart your unit, and let the unit run for at least 30 minutes.

--If you see any further signs of smoke-back, press the OFF button and call Technical Support at (800) 245-6489 before restarting your unit, as damage could have occurred due to the power failure.

--If you see no more signs of smoke-back, press the OFF button and wait for your unit to completely shut down and cool down, then clean the burn pot area before restarting your unit (see “Before Re- Starting Your Unit,” above).

2.If you see smoke coming out of your unit into the room and the power has not failed, DO NOT OPEN THE HOPPER OR DOOR TO YOUR UNIT!! Remain calm.

Immediately press the OFF button, open the nearest outside door and windows and wait for all signs of smoke to clear (at least one hour, although the smoke should dissipate quickly once the door and windows are opened). Do NOT restart your unit before calling Technical Support at (800) 245-6489.

Please call Technical Support at (800) 245-6489 with any questions.

England’s Stove Works, Inc.

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