Troubleshooting

Symptom

Possible Problem

Solution

Wireless Speaker

 

 

Unit does not respond

AC adapter is not plugged

Unplug and re-plug the

(blue Antenna LED is off)

into wall outlet or the

connector to the back of the

 

connector in the back of

Wireless Speaker

 

the Wireless Speaker is not

 

 

connected properly

 

 

 

 

No Sound (blue Antenna

Volume to low

Turn volume control clockwise

LED is solid)

 

 

 

 

 

 

No audio playing at Base

Confirm playback by listening

 

Station

the to speakers on the

 

 

Base Station. If no sound is

 

 

heard from the Base Station,

 

 

check the“Base Station”

 

 

troubleshooting section above

 

 

 

Sound from Wireless

Unstable link with the Base

Move Wireless Speaker closer

Speaker is intermittent

Station

to the Base Station or turn on

 

 

Range Extender

 

 

 

No sound (blue Antenna

Base Station transmitter off

Press transmitter button (blue

LED is blinking)

(blue Antenna LED is off)

Antenna LED is off)

 

 

 

 

Wireless Speaker is out of

Move Wireless Speaker closer

 

range

to the Base Station or turn on

 

 

Range Extender Switch

 

 

 

 

Wireless Speaker not linked

See instructions“Linking

 

to your Base Station

Wireless Speakers/Receivers to

 

 

a Specific Base Station”

 

 

 

Picking up audio from

Another Eos wireless

See instructions for“Linking

another Eos system

system in close proximity

Wireless Speakers/Receivers to

 

 

a Specific Base Station

 

 

 

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Eos Wireless Wireless Stereo Speaker owner manual Troubleshooting, Symptom Possible Problem Solution Wireless Speaker