Phone

Problem

Solution

 

 

 

The phone button does

Bluetooth is off in the phone and/

Ensure Bluetooth is on in the

not blink when the

or in the Streamer

phone – please reference your

phone is ringing and

 

phone’s user guide.

there is no ringing in-

 

 

dication in the Hearing

Your phone and your Streamer are

Ensure Bluetooth is on in the

Instruments

disconnected from each other

Streamer. If the Bluetooth

 

 

does not fade in and out, it is

 

 

off. Press the Bluetooth but-

 

 

ton for 2 to 3 seconds to turn

 

 

Bluetooth on

 

 

Reconnection can be accom-

 

 

plished in three ways:

 

 

1) Turn Streamer’s Bluetooth

 

 

off, then on.(Bluetooth is

 

 

turned off/on with a 2 to 3

 

 

second press on the Blue-

 

 

tooth button)

 

 

2) Turn off: a) your phone and

 

 

b) the Streamer’s Bluetooth.

 

 

Reconnection is now accom-

 

 

plished by turning on first

 

 

your phone and then your

 

 

Streamer’s Bluetooth

 

 

3) From the phone’s Bluetooth

 

 

menu select the Streamer as

 

 

the “active device”

 

The Streamer is not paired to the

Follow the pairing process

 

mobile phone

described in section 6.9.

 

 

 

Phone

Problem

Solution

 

 

 

The phone button does

Streamer is out of power

Recharge the battery

not blink when the

 

 

phone is ringing and

The Bluetooth connection between

Oticon cannot guarantee com-

there is no ringing in-

the Streamer and your phone is

patibility with every Bluetooth

dication in the Hearing

unsteady

® product on the market. If

Instruments

 

both products are Bluetooth ®

(Continued)

 

Qualified, the likelihood that

 

 

they will interoperate is good,

 

 

but some incompatibilities

 

 

may still exist

 

 

 

The phone button is

Streamer is out of EarStream range

Make sure the Streamer is kept

blinking when the

 

within 50 cm (20 inches) of the

phone is ringing but I

 

Hearing Instruments. Holding

hear no ring indication

 

the Streamer horizontal helps.

in the Hearing Instru-

 

For optimum performance use

ments

 

the neck strap

The audio in the

Streamer is out of Bluetooth range

Make sure the Streamer is

Hearing Instruments

 

kept within 10 meter (30 feet)

drops out

 

of the phone. This range is

 

 

reduced significantly indoors

 

 

with lots of obstacles (walls,

 

 

furniture) and it is also phone

 

 

dependent

The other party has

The Streamer’s microphone does

Talk straight into the micro-

difficulties hearing me

not pick up your voice clearly

phone. Be careful not to let the

on the phone

 

Streamer rub against clothes

 

 

or other material during calls

 

 

 

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