I have difficulties

Environmental sounds disturb

Turn the Hearing Instruments’

hearing the other part

speech understanding

microphones off by pressing

on the phone in noisy

 

the audio button for 2 to 3

environments

 

seconds. You will hear the pro-

 

 

gram change beep and after

 

 

1 second the microphones in

 

 

both Hearing Instruments will

 

 

be off. Be careful not to turn

 

 

off the Hearing Instruments’

 

 

microphones in traffic!

The phone call does

You may be pressing the phone

To accept a call make a short

not go through when

button too long when you are

press (less than 1 second)

the phone button is

answering a call. The call will be

 

pressed

rejected

 

I hear multiple beeps

The key sound feature may be on

Deactivate key sounds on your

in my Hearing Instru-

in your phone

phone

ments while operating

 

 

my phone

 

 

Wired audio

Problem

Solution

 

 

 

No audio in the

Audio source needs to be turned

If the Streamer is connected to

Hearing Instruments

on

e.g. a PC, make sure that the

 

 

volume is turned up on the PC

Volume is too low/high

Volume needs to be adjusted on

Adjust volume on the audio

 

the audio source

source e.g. a PC to a level

 

 

that suits you when using the

 

 

Streamer

 

 

 

Charging

Problem

Solution

 

 

 

Streamer does not

The battery of the Streamer is

The Streamer needs to charge

work even while

drained completely

for approximately 20 minutes

charging

 

before it can operate. For opti-

 

 

mal battery life avoid draining

 

 

the battery completely

 

 

 

Volume

Problem

Solution

 

 

 

When I press a but-

Keyboard is locked to prevent

Deactivate the key lock located

ton the Streamer is

accidental button activation

on top of the Streamer. When

blinking and nothing

 

the key lock slider reveals a

happens

 

GREEN label, the keys can be

 

 

operated

When I turn the micro-

The volume changes to default

This is by design

phones off, the volume

level when changing program

 

changes

 

 

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