Questions?

Here’s where to look for answers:

On-Screen Reference Guide

Double-click the Perfection 1670 Reference Guide icon on your desktop. (If you didn’t install the guide, insert the scanner software CD-ROM in the CD-ROM or DVD drive. Click the Custom button, select Scanner Reference Guide, then click Install.

On-Screen Help for Smart Panel and EPSON Scan

Click the Help button or question mark that appears on the screen when you’re using these programs.

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services described below:

•World Wide Web

From the Internet, you can reach EPSON Support at http://support.epson.com.

•Automated Telephone Services

To use Automated Telephone Services, you must have a touch tone telephone and call (800) 922-8911. Your EPSON SoundAdviceSM Express Code is 70480. Use it to quickly select your scanner in SoundAdvice.

•To Speak to a Customer Service Representative

Dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday to Friday. Toll or long distance charges may apply.

Before you call, please have the following information ready:

•

•

•

•

•

Product name (EPSON Perfection 1670 Photo)

Product serial number (located on the back of the scanner)

Proof of purchase (such as a store receipt) and date of purchase

Computer configuration

Description of the problem

Software Technical Support

Software

Telephone*

Fax

Internet and E-mail

 

 

 

 

EPSON Scan

U.S.

 

support.epson.com

 

(562) 276-4382

 

 

 

Canada

 

 

 

(905) 709-3839

 

 

 

6 AM to 6 PM,

 

 

 

Pacific Time,

 

 

 

Monday to Friday

 

 

 

 

 

EPSON Smart

(510) 445-8616

(510) 445-8601

www.newsoftinc.com

Panel

 

 

contactus@

 

 

 

Presto! BizCard

 

 

newsoftinc.com

 

 

 

 

ABBYY®

(510) 226-6719

(510) 226-6069

www.abbyyusa.com

FineReader®

 

 

support@abbyyusa.com

Sprint

 

 

 

 

 

 

 

 

 

ArcSoft®

(510) 440-9901

—

www.arcsoft.com/

PhotoImpressionTM

8:30 AM to 5:30

PM,

techmain.htm

 

 

 

Pacific Time,

 

support@arcsoft.com

 

Monday to Friday

 

* Toll or long distance charges may apply.

EPSON is a registered trademark and EPSON Smart Panel is a trademark of SEIKO EPSON CORPORATION. EPSON Perfection is a registered trademark and SoundAdvice is a service mark of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

Printed on recycled paper

Copyright © 2003 by Epson America, Inc. 9/03

Printed in USA

CPD-16153R2