63 • Troubleshooting
Troubleshooting

General Information

Here are some general things to check before proceeding with
detailed troubleshooting.
• Is the printer plugged in and turned on?
• Are the connections (power and interface) secure?
• Is the printer being operated under the proper ambient condi-
tions (see page 82)?
• Does the paper being used meet the specifications for this
printer (see page 81)?
• Is the paper properly installed (see pages 14, ff.)?
• Is the ribbon properly installed (see pages 7, ff.)?
• Is an Oki ribbon being used?
• Is the head gap correctly set (see page 11)?
• Are the correct printer drivers being used for the printer (see
page 35)?
Note
• Settings made in your software application
normally override settings made in your printer
driver.
• Settings made in the printer driver normally
override settings made in the printer menu or via
the front panel.