Epson Stylus Pro 4000

Message/

 

 

 

 

 

 

 

 

 

Light

Light

Explanation

Response

 

 

 

 

 

 

 

 

 

 

PAPER NOT

 

 

 

 

 

 

Paper

Roll paper was

Open the top cover

 

 

 

 

 

 

CUT

light

not cut correctly.

and remove the

 

flashing

 

uncut paper. Reload

 

 

 

 

 

 

 

 

 

paper if necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The cutter may

Reinstall or replace

 

 

 

 

 

 

 

 

be blunt or

the cutter blade if

 

 

 

 

 

 

 

 

incorrectly

necessary (page 10).

 

 

 

 

 

 

 

 

installed.

 

 

 

 

 

 

 

 

 

 

 

PAPER NOT

 

 

 

 

 

 

Paper

Paper slipped

Reload paper,

 

 

 

 

 

 

STRAIGHT

light

and fed into the

making sure the

 

flashing

printer at an

edges are straight.

 

 

 

 

 

 

 

 

angle.

 

 

 

 

 

 

 

 

 

 

 

PAPER OUT

 

 

 

 

 

 

Paper

No paper is

Load paper.

 

 

 

 

 

 

 

 

light on

loaded.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper ran out.

Remove any

 

 

 

 

 

 

 

 

 

printouts or paper

 

 

 

 

 

 

 

 

 

remaining in the

 

 

 

 

 

 

 

 

 

printer and load

 

 

 

 

 

 

 

 

 

more paper.

 

 

 

 

 

 

 

 

 

If the message

 

 

 

 

 

 

 

 

 

appears during a

 

 

 

 

 

 

 

 

 

print job, reset the

 

 

 

 

 

 

 

 

 

printer by pressing

 

 

 

 

 

 

 

 

 

the Pause button for

 

 

 

 

 

 

 

 

 

3 seconds. Then

 

 

 

 

 

 

 

 

 

load paper and

 

 

 

 

 

 

 

 

 

resend the job.

 

 

 

 

 

 

 

 

 

 

REAR COVER

The rear cover

Replace the rear

OPEN

 

 

 

 

 

 

 

has been

cover.

 

 

 

 

 

 

 

 

removed.

 

 

 

 

 

 

 

 

 

 

 

RELOAD

 

 

 

 

 

 

Paper

Printer cannot

If you are using cut

 

 

 

 

 

 

PAPER

light on

detect paper.

sheets, make sure

 

 

 

 

 

 

 

 

 

the paper is flat.

 

 

 

 

 

 

 

 

 

Move the paper

 

 

 

 

 

 

 

 

 

lever.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PAPER NOT CUT

Reload paper.

 

 

 

 

 

 

 

 

error was

 

 

 

 

 

 

 

 

 

cleared.

 

 

 

 

 

 

 

 

 

 

 

RELOAD

 

 

 

 

 

 

Paper

Manually loaded

Insert the sheet

 

 

 

 

 

 

PAPER

 

light on

sheet is not

further into the

INSERT

 

 

 

 

 

 

 

inserted far

printer.

DEEPLY

 

 

 

 

 

 

 

enough.

 

 

 

 

 

 

 

 

 

 

 

REMOVE

 

 

 

 

 

 

Paper

Paper is too thick

Pull the paper lever

 

 

 

 

 

 

PAPER

light on

for head

out to remove the

 

 

 

 

 

 

 

 

cleaning.

paper. Head

 

 

 

 

 

 

 

 

 

cleaning

 

 

 

 

 

 

 

 

 

automatically starts.

 

 

 

 

 

 

 

 

 

After cleaning,

 

 

 

 

 

 

 

 

 

reload paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printer could not

Remove the print.

 

 

 

 

 

 

 

 

feed the printer

 

 

 

 

 

 

 

 

 

page.

 

 

 

 

 

 

 

 

 

 

 

Message/

 

 

 

 

 

 

 

 

 

 

 

 

 

Light

Light

Explanation

Response

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SERVICE REQ.

All lights

The print head is

Pull out the green

 

flashing

locked.

tab to unlock the

 

 

 

 

 

 

 

 

 

print head.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

An error has

Note the error

 

 

 

 

 

 

 

 

occurred.

number, then turn

 

 

 

 

 

 

 

 

 

the printer off and

 

 

 

 

 

 

 

 

 

back on. If the

 

 

 

 

 

 

 

 

 

message remains,

 

 

 

 

 

 

 

 

 

contact Epson.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SET INK CRTG

Ink cartridge chip

Remove and

 

 

 

 

 

 

 

 

error.

reinstall the ink

 

 

 

 

 

 

 

 

 

cartridge. If the

 

 

 

 

 

 

 

 

 

message remains,

 

 

 

 

 

 

 

 

 

replace the ink

 

 

 

 

 

 

 

 

 

cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SET PAPER

 

 

 

 

 

 

Paper

Paper lever was

Pull the lever all the

 

 

 

 

 

 

LEVER

light on

released during

way forward, to the

 

 

 

 

 

 

 

 

the printing

secured position.

 

 

 

 

 

 

 

 

process or

Start printing again

 

 

 

 

 

 

 

 

another

from the beginning

 

 

 

 

 

 

 

 

operation.

for best results.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TOP COVER

Top cover is

Close the top cover.

OPEN

 

 

 

 

 

 

 

open.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

UNABLE TO

You tried to print

Press the

 

 

 

Pause

 

 

PRINT

 

 

 

 

 

 

 

while an error

button to exit the

 

 

 

 

 

 

 

 

condition was

SelecType menu

 

 

 

 

 

 

 

 

present.

system. If the

 

 

 

 

 

 

 

 

 

message appears

 

 

 

 

 

 

 

 

 

again, clear the error

 

 

 

 

 

 

 

 

 

before you print.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WRONG INK

B Ink light

You tried to

If you are installing

CARTRIDGE

on

install the wrong

ink cartridges for the

 

 

 

 

 

 

 

 

ink cartridge.

first time, you must

 

 

 

 

 

 

 

 

 

install the cartridges

 

 

 

 

 

 

 

 

 

that came with your

 

 

 

 

 

 

 

 

 

printer.

 

 

 

 

 

 

 

 

 

If you are replacing

 

 

 

 

 

 

 

 

 

ink cartridges, check

 

 

 

 

 

 

 

 

 

the package and

 

 

 

 

 

 

 

 

 

product code. You

 

 

 

 

 

 

 

 

 

must use the ink

 

 

 

 

 

 

 

 

 

cartrdiges designed

 

 

 

 

 

 

 

 

 

for your printer.

 

 

 

 

 

 

 

 

 

Other cartridges will

 

 

 

 

 

 

 

 

 

not work.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WRONG

 

 

 

 

 

 

Paper

Loaded paper

Make sure the size

 

 

 

 

 

 

PAPER SIZE

 

light

does not match

you selected in the

 

flashing

the image size.

printer driver

 

 

 

 

 

 

 

 

 

matches the loaded

 

 

 

 

 

 

 

 

 

paper size. Load the

 

 

 

 

 

 

 

 

 

correct size paper if

 

 

 

 

 

 

 

 

 

necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6 - Epson Stylus Pro 4000

4/04