Epson 460 Where to Get Help

49

R4C260

short.bk Rev_C

A5 size TRBLE.FM

12/15/99 Pass 3

R

Proof Sign-off:

M.Hida, CRE Tsukada_______

N. Nomoto _______

_______

Where to Get Help

If your printer is not operating properly and you cannot solve the

problem using t he troubleshoo ting informat ion in your prin ter

documentation, contact customer support services for assistance.

Customer support will be able to help you much more quickly if

you give them the following information.

❏Serial number of your printer

(The serial number label is on the back of the printer.)

❏Printer model

❏Brand and model of your computer

❏Printer software version

(Click About in your printer driver.)

❏Windows version you are using

❏Software application(s) you normally use with your printer

and their version number(s)

For United Kingdom and the Republic of Ireland Users

If you purchased your product in the UK or the Repu blic of

Ireland, EPSON (UK) LTD provides a range of customer services

and technical support.

Support Via the World Wide Web

❏For information on the latest EPSON products, software

drivers, on-line user guides and answers to frequently asked

questions:

http://www.epson.co.uk

❏To email EPSON Technical Support:

http://www.epson.co.uk/support/email/

Contents

Main R4C260 all.bk Rev_C Where to Find Informat ion all.bk Rev_C ii R4C260 Declaration of Conformity Contents iv R4C260 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Options and Consumable Products . . . . . . . . . . . . .54 Safety Instructions Important Safety Instructions A Few Precautions When using the printer When handling the ink cartridges When choosing a place for the printer E NERGY S S For United Kingdom Users Use of options Safety information w c Printer Parts and Functions Printer Parts and Control Panel Functions A5 size PARTS.FM Buttons Lights E R A P S Loading Special Paper Loading Special Paper and Other Media A5 size PAPER.FM 12/15/99 Pass 3 Loading capacity for envelopes and EPSON special media is explained below. About special media cleaning sheets Loading Envelopes Page Printing with Windows Printer Software Introduction Getting more information Accessing the printer software From Windows applications Making Changes to Printer Driver Settings Making the Media Type setting A5 size SOFTW.FM Plain Paper 360 dpi Ink Jet Paper Photo Quality Ink Jet Paper Page Using the Automatic mode Using the Photo Enhance mode Using the Custom mode Page R4C260 Previewing your printout Getting Information Through Online Help Accessing help from your application Accessing help from the Start menu Printing with Macintosh Printer Software Introduction Making Changes to Printer Driver Settings Making the Media Type setting A5 size SOFTM.FM 12/15/99 Pass 2 Plain Paper 360 dpi Ink Jet Paper Photo Quality Ink Jet Paper Page Using the Automatic settings Using the Photo Enhance mode Using the Custom mode Previewing your printout The Preview dialog box contains six icon buttons you can use to perform the following functions. Saving print data in files Replacing Ink Cartridges f B o B f A o A Page Page Page Page Page Maintenance Checking the Print Head Nozzles Using the Nozzle Check utility Using the control panel buttons Cleaning the Print Head Using the Head Cleaning utility Using the control panel buttons Page Aligning the Print Head A5 size TRBLE.FM Troubleshooting Error Indicators o B f B o S Page Typical Problems and Solutions Print quality problems Horizontal banding Vertical misalignment Color gaps Paper feed or paper jam problems Cancelling Printing For Windows For Macintosh When background printing is on When background printing is off Where to Get Help For United Kingdom and the Republic of Ireland Users Support Via the World Wide Web Support Via Telephone Pre Sales Enquiry Desk For Australian Users EPSON FAXBACK EPSON Bulletin Board System Internet URL http://www.epson.com.au Your dealer EPSON Helpdesk For Singapore Users For Hong Kong Users Internet home page Electronic bulletin board system Technical Support Hotline For Philippines Users R4C260 Options and Consumable Products Options Interface cables Consumable products A5 size OPTN.FM Ink cartridges EPSON special media Note: The availability of special media varies by loca tion.