Solving Problems with the Remote Control

The projector doesn’t respond to remote control commands.

Make sure you are within 20 feet of the projector, and within range of the projector’s front or back sensor (approximately 30° to the left or right and 15° above or below).

The remote control batteries may not be installed correctly or may be low on power. Replace the batteries as described on page 48.

Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in direct sunlight. Strong lighting, especially fluorescent lights, may affect the projector’s infrared receivers.

Turn off any nearby equipment that emits infrared energy, such as a radiant room heater.

You have lost the remote control.

You need the remote control to access many projector features. If you have lost it, you can order another from Epson. See page 92 for details about ordering.

You can’t control the mouse pointer with the remote control.

Make sure the USB mouse cable is securely connected to both your computer’s USB port and the projector’s USB port. For details, see page 19.

Make sure RS232C is selected as the COM Port setting in the Extended menu. See page 60.

To use the USB mouse connection on a PC, your system must have a “clean” installation of Windows 98, Windows Me, Windows XP, or Windows 2000. The connection may not work correctly if your system was upgraded from Windows 95.

Solving Problems 91