Where To Get Help

Internet Support

Visit Epson’s support website at epson.com/support and select your product for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply.

Before you call for support, please have the following information ready:

Product name (Epson PowerLite Home Cinema 720)

Product serial number (located on the bottom of the projector)

Proof of purchase (such as store receipt) and date of purchase

Computer or video configuration

Description of the problem

Purchase Supplies and Accessories

You can purchase screens, carrying cases, or other accessories from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

60 Problem Solving