Print Quality Problems

You see banding (light lines).

Your printout is blurry or smeared.

The print head nozzles may need cleaning; see page 19 for instructions.

Make sure the Media Type setting matches the paper you loaded. See page 17 for guidelines.

Make sure the printable side of the paper is face up. It is usually whiter or shinier.

The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 21.

Try using Automatic mode. See page 7 (Windows) or page 11 (Macintosh) for instructions.

Run the Print Head Alignment utility. See page 24 for instructions.

Make sure your paper isn’t damp, curled, or loaded face down (the printable side should be face up). If it’s damp or curled, reload a new stack of paper.

Use a support sheet with special paper or try loading your paper one sheet at a time.

Make sure your paper meets the specifications listed in your electronic Reference Guide.

Run the Print Head Alignment utility. See page 24 for instructions.

Remove each sheet from the output tray as soon as it’s finished printing, especially if you’re using transparencies.

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