BTP-M170 User’s Manual
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5 Maintenance
Printer maintenance includes daily maintenance and routine maintenance.

5.1 Daily Maintenance

Daily maintenance means inspect printer functions and key parts everyday in order to check
the printer status. If the printer can not work normally, please contact SNBC or your local
agents to get quick technical support.
Daily inspection includes:
1) Printout
Abnormal status: printout not clear.
Possible causes and solution:
¾ Ribbon is out of ink. Replace it in time.
¾ Too much dust on print head, clean it with brush.
¾ Print needles are worn heavily. Ask a technician to adjust the print interval or
replace print head.
Abnormal status: printout not complete.
Possible causes and solution:
¾ Print head cable is worn. Ask a technician to replace it.
¾ Print needles are damaged. Ask a technician to replace print head.
2) Paper test
Abnormal status: The printer cannot feed paper automatically.
Possible causes and solution:
¾ Impurity exists in the path. Ask a technician to remove it with special tool (such as
forceps).
¾ Paper end sensor is abnormal. Ask a technician to check. If the sensor is damaged,
please replace it.
¾ Paper feed motor is abnormal. Ask a technician to check. If the motor is damaged,
please replace it.
3) Printer operation sound
Abnormal status: Too much noise when paper feed.
Possible causes and solution:
¾ Paper feed gear is short of lubricant. Ask a technician to lubricate it.
¾ Paper feed gear is worn. Ask a technician to replace it.
Abnormal status: Too much noise when carriage action.
Possible causes and solution:
¾ Paper feed gear is short of lubricant. Ask a technician to lubricate it.
¾ Paper feed gear is worn. Ask a technician to replace it.
¾ Screw rod is short of lubricant. Ask a technician to lubricate it.