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●Make sure paper is not jammed and is loaded
correctly, and make sure the handle is not resting
on the paper. See page9.
PictureMate is on, but nothing prints.
●If you’re printing from your computer, make sure
the USB cable is connected securely at both ends
and the cable meets the requirements listed in
“System Requirements” on page 74.
●If you’re printing on a network, see “Set Up
Network Printing” on page70.
The printer lid (paper support) snaps off.
Replace the lid by inserting the hinges in the brackets.
Your memory card does not work correctly.
●Insert only one card at a time.
●Make sure you are using a compatible memory
card. See page 7.
●PictureMate recognizes and can print the first
9,990 photos on a memory card.
●Photos must be in JPEG format and taken with a
DCF-compliant camera.
●PictureMate cannot read progressive-scan JPEG
files or RAW files.
●Make sure to format your memory card in your
camera.
●If you access the card from your computer and
delete pictures, the card may not work correctly
with your camera. Always delete pictures using
your camera.
●If you copy files from Adobe Photoshop to a
memory card, save them as RGB images using the
standard save option (non-progressive). Files
saved in the CMYK format may not print with the
colors you expect.
●If you’re using Windows XP or XP Professional x64
Edition, you may need to install your Windows
storage device driver. See your Windows help for
more information.
PictureMate does not recognize a thumb drive.
You can only use the EXT. I/F port to connect your
PictBridge-enabled camera or the optional Bluetooth
Photo Print Adapter.
To print photos stored on a USB thumb drive, first copy
the photos to your computer or a memory card. You