Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
The ink cartridges may be old or low on ink, and you may need to replace them.
Make sure the paper type setting matches the type of paper you loaded.
Make sure your paper is not damp, curled, old, or loaded facedown in the sheet feeder (the printable
side should be faceup).
Align the print head.
Clean the paper path.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7
Selecting Basic Print Settings - Mac OS X 10.4
Cleaning the Paper Path
Related topics
Replacing Ink Cartridges
Loading Paper
Grainy Printout
If your printouts are grainy, try these solutions:
Make sure you loaded the printable side of the paper faceup in the sheet feeder.
Select a higher print quality setting and turn off any high speed settings in your product software.
Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
Align the print head.
You may need to increase the image resolution or print a smaller size; see your software
documentation.
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