Important Safety Information

This section presents important information intended to ensure safe and effective use of this product. Read this section carefully and store it in an accessible location.

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

WARNING:

Warnings must be followed carefully to avoid serious bodily injury.

CAUTION:

Cautions must be observed to avoid minor injury to yourself, damage to your equipment, or loss of data.

Note:

Notes have important information and useful tips on the operation of your equipment.

Safety Precautions

WARNING:

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or shock. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

Never attempt to repair this product yourself. Improper repair work can be dangerous.

Never disassemble or modify this product. Tampering with this product may result in injury, fire, or shock.

Be sure to use the specified power source. Connection to an improper power source may cause fire.

Never insert or disconnect the power plug with wet hands. Doing so may result in severe shock.

Do not place multiple loads on the power outlet (wall outlet). Overloading the outlet may lead to fire.

Be sure your power cord meets the relevant safety standards and includes a power-system ground terminal (PE terminal). Otherwise shock may result.

Handle the cables with care. Improper handling may lead to fire or shock. Do not use the cables if it they are damaged.

Do not modify or attempt to repair the cables. Do not place any object on top of the cables.

Avoid excessive bending, twisting, and pulling of the cables. Do not place cables near heating equipment.

Check that the plug is clean before plugging it in.

Check that the AC inlet is clean before plugging the power connector in it. Be sure to push the prongs and power connector all the way in.

Use the provided power cable only. Do not use the provided power cable with any other devices than the specified one. Doing so may lead to fire or shock.

Never glue the AC inlet and the power cable together.

4TM-T20 User’s Manual

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Epson C31CB10061, TM-T20 user manual Key to Symbols, Safety Precautions
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C31CB10061, TM-T20 specifications

The Epson C31CB10061, also known as the TM-T20, is a highly regarded thermal receipt printer designed to meet the demands of various retail and culinary environments. Known for its reliability and user-friendly features, the TM-T20 has become a preferred choice among businesses aiming to enhance customer experiences and streamline operations.

One of the main features of the TM-T20 is its impressive printing speed. With a remarkable output of up to 200 mm per second, it ensures swift transaction processing, effectively reducing customer wait times. This high-speed performance is further complemented by its ability to print high-quality receipts. The printer supports a maximum resolution of 180 dpi, producing clear, sharp text and graphics, which is crucial for maintaining a professional appearance in customer interactions.

Connectivity is another area where the TM-T20 excels. It offers multiple interface options, including USB, serial, and Ethernet, allowing for flexible integration into various POS systems. This versatility makes it an excellent choice for businesses of all sizes, facilitating easy connectivity with other peripherals such as barcode scanners and cash drawers.

The robust design of the TM-T20 adds to its appeal. With a compact footprint, it can fit comfortably in limited spaces, a common requirement in retail setups. Additionally, its spill-resistant casing helps protect the printer from accidental spills, thus enhancing durability in food service environments. Businesses can rely on the Epson TM-T20 to withstand daily wear and tear while continuing to deliver consistent performance.

Another standout feature is its power management capabilities. The TM-T20 is designed to consume less power, making it an eco-friendly choice. The inclusion of a power-saving mode, which activates when the printer is idle, contributes to reduced energy costs and promotes sustainability.

Moreover, the TM-T20 supports a range of paper widths and types, enabling users to customize receipts according to their specific needs. It accepts standard thermal paper rolls, ensuring compatibility with various suppliers, thus simplifying inventory management.

Epson also offers advanced software tools, such as the ePOS Print technology, which empowers users to print directly from web-based applications or mobile devices without additional drivers. This feature is particularly advantageous in today's increasingly mobile retail environment.

In summary, the Epson C31CB10061, or TM-T20, stands out in the market for its high-speed printing, versatile connectivity options, robust build quality, power efficiency, and user-friendly capabilities. Its blend of technology and practicality caters to the dynamic needs of various sectors, making it an essential component in modern point-of-sale systems.
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