Problems and Solutions
Setup and Software Installation Problems
The printer makes noise after ink cartridge installation.
■The first time you install ink cartridges, the printer must charge its print head for about
90 seconds. Wait until charging finishes (the green P power light stops flashing) before you turn off the printer, or it may charge improperly and use excess ink the next time you turn it on.
If the printer stops moving or
making noise, but the green P power light is still flashing after 5 minutes, turn off the printer. If the light is still flashing when you turn it back on, contact EPSON as described on page 45.
■Turn off the printer, then make sure the ink cartridge clamps are locked down completely and no packing material remains in the printer. Wait a moment, then turn the printer back on to clear the error.
You’re having problems installing the printer software.
■Make sure your printer is turned on and the USB cable is securely connected at both ends. Then carefully follow the installation instructions on the Start Here sheet. Also make sure your system meets the requirements on page 46 or page 47.
■Close your other programs, including any screen savers and virus protection software, and install again.
■If you’re running Macintosh OS 8.5.1 to 9.x and your printer icon (C42 Series) doesn’t appear in the Macintosh Chooser, you may have too many items in the Chooser. Delete any unused items and check the Chooser again.
■For Windows 2000, if you see an error message or your software doesn’t install correctly, you may not have software installation privileges. Contact your System Administrator.
Solving Problems 36