EPSON® PreferredSM

Warranty Program for the EPSON Stylus® Pro Large Format Printers

For EPSON Preferred

Technical Support

Follow these easy steps to obtain technical support.

Step 1: Have your serial number available:

_____________________________________

Step 2: Call toll-free 888-377-6611.*

Step 3: Follow the voice prompt instructions.

Step 4: Enter your Unit ID Number.

Step 5: Be prepared to work with the Technical Support

Specialist to diagnose the problem.

Operating Hours: Monday through Friday, 6 AM to 8 PM

Saturday, 7 AM to 4 PM (Pacific Time)

Note: Weekend support hours are subject to change without notice.

*While your printer is under warranty, if you experience difficulty using your Unit ID Number to access the Toll-Free Preferred line, please call 562-276-1305 during normal business hours so we may resolve the problem.