Quality Problems

You see banding (light lines).

Clean the print head; see page 77 for instructions.

Select a higher print quality and turn off High Speed mode; see page 31 (Windows) or page 38 (Macintosh).

Select the correct Type or Media Type setting for your paper; see page 40.

Make sure the printable side of the paper is face-up; it’s usually whiter or shinier.

The ink cartridges may need replacing; see page 80.

Align the print head as described on page 84.

Your print is blurry or smeared.

Make sure your paper isn’t damp, curled, or loaded face down (load new paper face up).

Use a support sheet with special paper, or try loading your paper one sheet at a time.

Make sure your paper meets the specifications listed in the on-screen Reference Guide.

Use Epson papers for proper saturation and absorption of Epson inks. If you use a paper not listed under the supported paper types, you may see smears, roller marks, misting, or other problems in your printouts; see page 13.

Align the print head as described on page 84.

Select the Thick paper checkbox in your printer software. Access the setting from the printer settings window as follows:

Windows: Click Maintenance and select Printer and Option Information.

Mac OS X: Select Extension Setting from the pop-up menu.

96 Solving Problems