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Light: status | window status | Cause | Solution |
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b Error: Flashing | H | The paper thickness | If you have set the lever to the |
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| lever is set to the | ^ H position because you are |
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| ^ H position. | printing envelopes, press |
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| x Start Color to continue. |
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| Otherwise, set the lever to the |
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| m L position. |
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b Error: On | E | A CX5000 Series part | Contact your local authorized |
B Ink: On |
| needs to be replaced. | servicer or contact Epson for a |
All other lights: |
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| referral; see page 44. |
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Flashing |
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All lights: | E | There is a problem | Turn the CX5000 Series off and |
Flashing |
| with the CX5000 | then back on. If the error does |
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| Series. | not clear, contact your local |
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| authorized servicer or contact |
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| Epson for a referral; see |
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Problems and Solutions
Check the solutions below if you’re having trouble using your Epson Stylus CX5000 Series
Printing and Copying Problems
■Make sure your original is positioned in the top left corner of the glass. If the edges are cropped, move your original away from the edges slightly.
■Make sure your paper is loaded short edge first and is positioned against the right edge guide with the left edge guide against its left side. Don’t load paper above the arrow mark inside the left edge guide.
■Make sure the paper size settings are correct for the paper you loaded.
42Solving Problems