Epson CX6500 69Troubleshooting

Error Messages	Problem	Solution
The B&W button	The B&W button is	Press the x Color button
cannot be used to	pressed while	when you print directly from
print in this	printing is done	the memory card. When you
mode. Press the	directly from the	copy in grayscale, select an
Color button to	memory card.	item other than Glossy or DB
print.		Photo as the paper type.
The adjust lever	The adjust lever is in	Set the adjust lever to the
is in the	the ^ position.	m position except when
^ position.		printing on envelopes.
Except when
printing on
envelopes, the
m position is
recommend.
No XXX ink	The ink cartridge	Press the x Color button and
cartridge -> Press	indicated in the	open the scanner unit by
the Color button	message is not	following the messages to
to install a new	installed.	install the ink cartridge. See
ink cartridge.		“Replacing an Ink Cartridge”
		on page 55.
XXX ink out ->	The ink cartridge	Press the x Color button and
Press the Color	indicated in the	open the scanner unit by
button to begin	message is empty.	following the messages to
ink cartridge		replace the empty cartridge.
replacement.		See “Replacing an Ink
		Cartridge” on page 55.
XXX ink cartridge	Error occurs at the	Press the x Color button and
error -> Cartridge	ink cartridge.	open the scanner unit by
replacement is		following the messages to
necessary. Press		replace the empty cartridge.
the Color button		See “Replacing an Ink
to begin.		Cartridge” on page 55.
Paper out -> Load	No paper is	Load paper in the sheet
paper into the	loaded in the	feeder, and then press the x
sheet feeder, then	sheet feeder.	Color button.
press the Color
button.
Scanner unit open	Scanner unit is	Close the scanner unit
-> Close the	open.	securely.
scanner unit.

69Troubleshooting