Solving Problems

Problems and Solutions

Check the solutions below if you’re having trouble using the document camera.

Operation Problems

Document camera doesn’t turn on or off

Make sure the power adapter is connected as shown on page 9.

Make sure the electrical outlet isn’t controlled by a switch or timer.

To turn on the document camera, press and release the P Power button. The green light turns on. Wait about 10 seconds for the image to appear on the screen.

To turn off the document camera, press and hold the P Power button for about 1 second until the green light turns off.

Document camera doesn’t respond to any commands

Unplug the power adapter from the document camera, wait several seconds, and then plug it back in. This resets the system.

No image appears on the screen

After you press the P Power button, wait a few moments for the image to appear. It takes about 10 seconds for the document camera to output an image.

Make sure the video cable is connected as shown on page 7.

Select the correct source on your projector or video display device. The source is the port to which you’ve connected the video cable. If you’re using a VGA cable, the source may be called something like “Computer” or “PC”.

Make sure your projector or video display device is turned on and not in sleep mode. Make sure its picture has not been “muted” or turned off.

If you’ve connected a laptop, see “Problems Connecting a Laptop” on page 27.

Solving Problems 25