Parent topic: When to Uninstall Your Scanner Software

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or email Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

Product name

Product serial number (located on a label on the product)

Proof of purchase (such as a store receipt) and date of purchase

Computer configuration

Description of the problem

Then call:

U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday

Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday

Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Note: For help using any other software on your system, see the documentation for that software for technical support.

Purchase Supplies and Accessories

You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766).

Parent topic: Solving Problems

76

Page 76
Image 76
Epson DS-510 Where to Get Help, Internet Support Speak to a Support Representative, Purchase Supplies and Accessories

DS-510 specifications

The Epson DS-510 is a versatile document scanner designed for both personal and professional use, delivering high-quality scanning capabilities and a range of features that cater to the needs of businesses and individuals alike. This compact and efficient scanner is ideal for digitizing documents, photographs, receipts, and more, making it an essential tool for document management and organization.

One of the standout features of the Epson DS-510 is its fast scanning speed. It can scan one-sided documents at speeds of up to 26 pages per minute and duplex (double-sided) documents at up to 50 images per minute. This impressive speed ensures that users can quickly digitize large volumes of documents without sacrificing quality.

The scanner boasts a high optical resolution of 600 dpi, ensuring that images are captured in stunning detail. The DS-510 also supports a variety of document sizes, from business cards to legal-sized documents, providing flexibility for different scanning needs. The 50-sheet automatic document feeder (ADF) allows for batch scanning, further enhancing productivity by reducing the need for manual feeding.

Additionally, the Epson DS-510 is equipped with advanced image processing technologies, including Automatic Document Size Detection, Automatic Color Detection, and Image Enhancement features. These technologies help to optimize scans for clarity and accuracy, ensuring that text and images are reproduced faithfully.

Connectivity options are another highlight of the DS-510. It features USB 3.0 interface for fast data transfer and is compatible with various operating systems, including Windows and Mac. Users can also utilize TWAIN and ISIS drivers, allowing for easy integration with third-party software applications, which can streamline workflows and enhance usability.

Moreover, the Epson DS-510 supports various file formats, including PDF, TIFF, and JPEG, making it easy to save and share scanned documents in the desired format. The bundled software package, which includes Epson Document Capture and ISIS drivers, provides additional tools for managing and organizing scanned files.

Overall, the Epson DS-510 stands out as a robust document scanner that combines speed, quality, and advanced features to meet the demands of today's fast-paced business environment. Its user-friendly design and reliable performance make it an excellent choice for anyone looking to improve their document management processes, whether in an office setting or at home.