Problem Solving

50

 

 

Check

Remedy

Do the indicators turn on and off when the power cable is

There is probably a poor contact in the power cable, or the power cable may be defective. Reinsert the power

touched?

cable. If this does not solve the problem, stop using the projector, disconnect the power cable from the

 

electrical outlet, and contact your local dealer or the nearest address provided in the World-Wide Warranty

 

Terms. s Inquiries

 

 

Is the operation lock set to "Full Lock"?

Press and hold down the [Enter] button on the control panel for about seven seconds, a message is displayed

 

and the lock is released. s p.29

 

 

f Other problems

f No sound can be heard or the sound is faint

 

 

 

 

 

 

Check

Remedy

Is the audio source connected correctly?

Check that the cable is connected to the Audio port.

 

 

 

 

Is "External" output set?

When using EMP-1715/1705, and "EasyMP Audio Out" is set in "External" from the configuration menu,

 

 

 

audio is not output from the projector's built-in speaker. Change the setting to "Internal". s"Settings"-

 

EMP-1715/1705 only

 

 

 

"EasyMP Audio Out" p.34

 

 

 

 

 

 

 

Is the volume adjusted to the minimum setting?

Adjust the volume so that sound can be heard. sQuick Start Guide

 

 

 

 

Is A/V Mute active?

Press the [A/V Mute] button on the remote control to cancel A/V Mute. s p.16

 

 

 

 

Is the audio cable's specification "No resistance"?

When using a commercially available audio cable, make sure it is labeled "No resistance".

 

 

 

 

f The remote control does not work

 

 

 

 

 

 

Check

Remedy

Is the remote control light-emitting area pointing towards the

Point the remote control towards the remote receiver.

remote receiver on the projector when it is operated?

The operating angle for the remote control is about 30° horizontally, and about 15° vertically. sQuick Start

 

 

 

Guide

 

 

 

 

Is the remote control too far from the projector?

The operating range for the remote control is about 6 m.

 

 

 

 

Is direct sunlight or strong light from fluorescent lamps

Set the projector up in a location where strong light does not shine onto the remote receiver.

shining onto the remote receiver?

 

 

 

 

 

Are the batteries dead or have the batteries been inserted

Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary. s p.55

correctly?

 

 

 

 

 

Was a remote control button pressed for more than 30

If any of the buttons on the remote control are pressed down for more than 30 seconds, the remote control

seconds?

stops sending signals (remote control's sleep mode). This feature is to prevent the batteries running down if

 

 

 

the remote control buttons are held down accidentally such as when it is stored in a bag or if an object is

 

 

 

placed on top of it. When the button is released, normal remote control operation resumes.