16-When You Suspect a Problem
Trouble.fm7/22/03
Troubleshooting
When You Suspect a Problem
First, check the indicators on the projector.
There are two indicators on the projector unit
which notify you of projector conditions.

Power indicator

lit flashing •If the indicator is not lit, the power supply is not on.

Warning indicator

lit flashing •Not lit under normal operating conditions.
Condition Cause/Remedy s
Orange Standby state (Not abnormal)
The power cable should only be disconnected when the projector is in this state.
Press the [Power] button to start projection.
Quick
Reference
Guide
Orange Cool-downg in progress (Not abnormal)
• Please wait. The cool-down period lasts about 20 seconds.
• You cannot operate the [Power] button during the cool-down period. Press the power button
again after cool-down has finished.
Green Projection in progress (Not abnormal)
Green Warming-up (Not abnormal)
Please wait. Warming up takes about 40 seconds. When warming up is complete, the indicator
changes to steady green.
Condition Cause/Remedy s
Red High internal temperature (overheating)
The lamp turns off automatically and projection stops. Wait for about 5 minutes without operating
the projector. After about 5 minutes have passed, unplug the power cable and check the following:
• Make sure the air filter and ventilation outlet are clear and that the projector is not positioned
against a wall.
• If the air filter is dirty, it should be cleaned.
When the power cable is plugged back in, the projector will return to its previous state. Press the
[Power] button on the projector or on the remote control to turn it back on.
P.8
P.20
Red
(0.5 second
interval)
Lamp problem
• Disconnect the power cable from the electrical outlet. Remove the lamp and check that it is not
broken. If the lamp is not broken, re-install it. Reconnect the power cable and press the [Power]
button on the projector or the remote control to turn it back on.
• If the lamp is broken, please contact your dealer or the nearest address provided in the
"International Warranty Conditions" in the "Safety Instructions/World-Wide Warranty Terms"
guide. (You will not be able to use the projector until the lamp is replaced).
• Check that the lamp and lamp cover are securely installed. If the lamp or lamp cover are not
securely installed, the lamp will not switch on.
P.22
Red
(1 second
interval)
Internal problem
Stop using the projector, disconnect the power cable from the electrical outlet and contact your
dealer or the nearest address provided in the "International Warranty Conditions" in the "Safety
Instructions/World-Wide Warranty Terms" guide.
Orange High-speed cooling in progress
(This is not abnormal, but, if the temperature rises too high again, projection will stop
automatically.)
Set up the projector in a place which is well ventilated and ensure the air filter and ventilation
outlet are clear.
Clean the air filter.
P.8
P.20
Power indicator
Warning indicator
USERS_E.BOOK Page 16 Tuesday, July 22, 2003 3:37 PM