When You Suspect a Problem-17
Troubleshooting
Trouble.fm7/22/03
When the indicators provide no help
fNo images appear (Nothing is displayed)
fNo images appear (Messages are displayed)
p• If problems with projection do occur, but the indicators do not show any abnormal conditions, please refer to the section
below, "When the indicators provide no help".
• If a condition occurs which is not listed in this table, please consult your dealer or contact the nearest address provided in
the "International Warranty Conditions" in the "Safety Instructions/World-Wide Warranty Terms" guide.
• If you follow the above steps and are still unable to correct the problem, please cease using the projector, unplug the
projector from the electrical outlet and request repairs from your deal er or nearest address provided in the "International
Warranty Conditions" in the "Safety Instructions/World-Wide Warranty Terms" guide.
• Was the power turned off
and then straight back on
again?
You cannot begin projecting again for at least a minute
after projection has been stopped, even if you press the
[Power] button on the control panel or remote control.
Allow the projector to cool-down completely before
projecting again.
• Has a Sleep Mode interval
(5, 10 or 30 minutes) been
set?
When a Sleep Mode interval has been set, the lamp cuts
out after no operations have been carried out for the set
time (5, 10 or 30 minutes).
The power indicator lights orange at this time.
• Has the image brightness
been adjusted correctly?
Adjust the brightness in the following way.
[Menu] button → "Image" → "Picture Quality" →
"Brightness".
• Is the projected image
completely black?
Some images being displayed, including some screen
savers, may be completely black.
• Is an image signal being
input?
Check if a picture signal is being input.
Set the "Message" option to "ON" in the "Setting" →
"On Screen Display" → "Message" configuration menu, in
order to view the picture signal information.
"No Signal."
• Is the input source
properly selected?
Press the [Source] button on the Control panel until the
correct input source is selected. For the remote control,
press the [Input A/B] button or the [S-Video/Video]
button.
• Are the cables connected
properly?
Check that the cables are securely connected.
Depending on the equipment you are using, some settings
may need to be made on the video equipment. Refer to the
User's guide of your video equipment.
• Has external video output
been selected on the
computer?
When using a laptop or a PC with an in-built monitor,
select external video output on the computer.
s"Laptop connection" P.10
USERS_E.BOOK Page 17 Tuesday, July 22, 2003 3:37 PM