Solving Problems 27
Where to Get Help
Internet Support
Visit epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common
problems. You can download drivers and documentation, get FAQs and troubleshooting
advice, or e-mail Epson.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■Product name (Epson Stylus NX530)
■Product serial number (located on the back of the product and under the scanner)
■Proof of purchase (such as a store receipt) and date of purchase
■Computer configuration and description of the problem
Then call:
■U.S.: (562) 276-4382, 6AM – 8 PM, Pacific Time, Monday through Friday and 7 AM
– 4 PM on Saturday
■Canada: (905) 709-3839, 6 AM – 8 PM, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance
charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also
purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-
GO-EPSON (800-463-7766).