Where to Get Help
Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below.
Service | Access |
|
|
World Wide Web | From the Internet, you can reach Epson |
| Support at http://support.epson.com. |
| At this site, you can download drivers |
| and other files, look at product |
| documentation, access troubleshooting |
| information, and receive technical |
| advice through |
|
|
Automated | A variety of automated help services are |
Telephone | available 24 hours a day, seven days a |
Services | week. To use these services, you must |
| have a touch tone telephone and call |
| (800) |
|
|
To speak to a technical support representative, dial:
❍U.S.: (562)
❍Canada: (905)
Toll or long distance charges may apply.
Before you call, please have the following information ready:
❍Product name (Epson
❍Product serial number (located on the bottom edge of the
❍Proof of purchase (such as a store receipt) and date of purchase
❍Description of the problem
You can purchase a replacement lithium ion battery (B32B818252) from an Epson authorized reseller. For product information and to find the nearest authorized reseller, please call
Maintenance and Troubleshooting 57