Solving Problems
Check this list of common problems and possible solutions. For more troubleshooting tips, check the
Operating Problems
The power doesn’t turn on.
◗The battery may need recharging. Connect the AC adapter as shown on page 9.
◗The battery may need to be replaced. See page 58.
You can’t copy files to or from the viewer.
◗Make sure you have sufficient space on the viewer’s hard drive. To check the available space, select Settings on the Home screen, select Device Information then select Hard Drive Capacity.
◗If you’re using an external USB device with the viewer, connect the AC adapter to the viewer.
The buttons on the viewer don’t work.
◗Make sure the power switch isn’t in the Hold position.
56