54 Troubleshooting
Tasmania
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LProof Sign-off:
K. Nishi _______
N.Nomoto _______
J.Hoadley _______
Faxon EPSON
Contact Faxon EPSON Faxback Service for support information
including troubleshooting tips, switch settings, and driver
information.
To use Faxon EPSON, call 01442 227332 in the UK or 0044 1442
227332 from the Republic of Ireland using a touch-tone phone.
You will be asked to follow a simple routine to register your
document request. Once you ha ve entered your telephone and fax
numbers, Faxon EPSON will fax a copy of the document catalogue
to your fax machine.
When you have found the documents that you need in the
catalogue, call Faxon EPSON again a nd enter the document ID
numbers. The documents will be faxed to you automatically.
Bulletin Board Service for latest drivers an d u til itie s
You can call the EPSON Bulletin Board Service on 01442 227479
in the UK or 0044 1442 227479 from the Republic of Ireland. No
membership is required. Make sure that your communications
software is set to 8 data bits, 1 stop bit, no parity bit, ANSI term inal
mode emulation, and a modem speed of up to 28.8 Kbps.
Downloading protocols supported include Xmodem, Ymodem
and Zmodem. See the documentation that came with your
communications software and m od e m for more information.
When you first connect to the Bulletin Board Serv ice, you will be
asked for your name, company name, phone number and a
password (which you can invent yours elf).
Customer and Warranty Support
Our Customer and Warranty Support teams can be contacted by
calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the
Republic of Ireland. They can provide the following services:
❏Technical information on installing, configuring, and
operating your EPSON products