Troubleshooting
Problem
Solution
Printer prints out illegible type or characters.
On Windows 3.11 and 95, PowerRIP needs to print to a file. In Print Manager check PowerRIP is set to file and not an LPT port. Also check that PowerRIP is minimized. PowerRIP only scans for files when mini- mized. On Windows NT make sure printer driver prints to the Birmy directory and not an LPT port. See Printer Driver section for more information.
Problem | PowerRIP not registered. |
Solution | Register PowerRIP by calling the (800) 613- |
| 3031 Birmy Fulfillment Center phone num- |
| ber. This number is only for registration. |
Problem | Wrong fonts or very jagged type. |
Solution | Most fonts are downloaded with the print |
| job. Sometimes a bitmap image of a font is |
| downloaded. If the page is missing a font, |
| PowerRIP will default the Courier font or |
| print the bitmap image of a font. Check to |
| make sure you have the printer fonts. Also |
| the print heads may need cleaning. |
Problem | PowerRIP takes a long time before printing |
Solution | starts. |
Add more RAM or a faster CPU. The more | |
| complex jobs that use a large number of |
| fonts will run faster with more RAM. |
40 | Birmy Graphics Corporation |
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