Solving Problems

If you have a problem with your printer, check the lights on the control panel to diagnose the cause. You can also check “Problems and Solutions” on page 23 for basic troubleshooting suggestions, or see your on-screen User’s Guide for more detailed help.

Checking for Software Updates

Periodically, it’s a good idea to check Epson’s support website for free updates to your Epson Stylus Photo R280 Series software. Open your on-screenUser’s Guide and select Download the Latest Software or visit Epson’s support website at epson.com/support.

With Windows, you can select Driver Update on the Maintenance tab in the printer settings window. You can also click Start or , select Programs or All Programs, select EPSON, and click EPSON Stylus Photo R280 Series Driver

Update.

Error Indicators

Lights

Explanation

 

 

Green P power light

The printer is receiving a print job, replacing an ink

flashes

cartridge, charging ink, or cleaning the print head.

 

 

Red ) paper out light

If you’re printing on paper, your paper ran out. Load more

is on and green P

paper and press the ) paper button to resume printing.

power light flashes

If you’re printing on a CD or DVD, the CD/DVD tray is not

 

 

inserted. Follow the instructions beginning on page 13 to

 

insert the tray, then press the ) paper button.

 

 

Red H ink light flashes

One of the cartridges is nearly expended. Check the

and Green P power

message that appears on your screen to determine which

light is on

cartridge is nearly expended or follow the instructions in

 

“Checking the Ink Cartridge Status” on page 17. Make

 

sure you have a replacement cartridge.

 

 

22Solving Problems