Paper Feeding Problems

■If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to separate the sheets a little. Then reload the paper against the right side, and slide the edge guide against the paper (but not too tightly).

■Do not load too many sheets at once—up to 20 sheets of photo paper and 120 sheets of plain paper. Load other special papers one sheet at a time.

■Use new, smooth, high-quality paper, loaded printable side up. Make sure the paper is not curled, creased, wrinkled, too thin, or too old.

■If the paper is stuck inside the printer, turn the printer off and open the printer cover, then remove all of the paper inside, including any torn pieces. Close the printer cover. If paper remains near the sheet feeder, gently pull it out. Then turn the printer back on and carefully reload paper.

Print Quality Problems

If you have any problems with the print quality, try these solutions:

■Load the paper printable side up (usually the whiter, brighter, or glossy side).

■Make sure your paper isn’t damp or curled.

■Use a support sheet with special paper or load your paper one sheet at a time. Remove sheets from the front tray so not too many collect at a time.

■Make sure the type of paper you loaded matches the paper size and paper type settings in your printer software (see page 11).

■For the best print quality, use Epson papers (see page 5) and genuine Epson ink cartridges (see page 18).

■If you notice light or dark bands across your printouts or they are too faint, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly. Run a nozzle check as described on page 15 to see if the print head needs cleaning.

■Clean the print head as described on page 16.

■If you notice jagged vertical lines, you may need to align the print head. See your on-screen User’s Guide for instructions.

■The ink cartridges may be low on ink (see page 18 for instructions on checking and replacing an ink cartridge).

24Solving Problems