LCD screen message Condition/solution
Communication error See the link below to the Error Code section in this manual.
Authentication error
DNS error
Recovery mode An error has occurred during firmware updating. Connect your
product using a USB cable and try downloading the Firmware
Update from the Epson support site. If you still need help,
contact Epson for support.
Parent topic: Solving Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Where to Get Help
Related tasks
Checking for Software Updates
Connecting a Telephone or Answering Machine
Selecting Advanced Fax Settings
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Loading Paper
Wi-Fi or Wired Networking
Status Menu Error Codes
If a job does not complete successfully, you can check the error code. Press the Status button, then
select Job History and locate the incomplete job. Select the job to display the error code and additional
information.
Code Condition/solution
001 The product was turned off by a power failure.
101 Memory is full. Reduce the size of the print job.
283